Drequan Taylor
Philadelphia,PA
Summary
Results driven operations leader with 10+ years of progressive experience in high-volume restaurant and hospitality operations. Proven strength in P&L analysis, profitability, team development, sales growth, and operational execution. Experienced in local marketing, catering, and new restaurant openings, with a track record of developing high-performing teams and driving strong business results.
Overview
1
1
Certification
10
10
years of professional experience
Work History
General Manager
Honeygrow
Philadelphia, PA
12.2021 - Current
- Directed restaurant P&L performance, analyzing sales, labor cost, food cost, controllable expenses, and NOI to identify opportunities and improve profitability.
- Analyzed restaurant financial statements and operating metrics to identify performance gaps, develop corrective action plans, and drive stronger revenue, margin, and bottom lines.
- Managed daily sales and labor forecasting, adjusting staffing and deployment based on business trends to balance guest experience, productivity, and profitability.
- Led restaurant teams through hands-on operational leadership while maintaining company standards for product quality, speed, accuracy, cleanliness, and hospitality.
- Maintained accountability for recruiting, staffing levels, employee retention, leadership development, and building a strong internal pipeline.
- Coached and developed Assistant General Manager, Service Managers, Certified Trainers, and team members through structured one on ones, performance feedback, development plans, and succession planning.
- Trained and coached newly hired GMs, emerging leaders, and team members on restaurant systems, service expectations, food quality, and operational standards.
- Selected to support new restaurant openings, assisting with pre-opening preparation, team training, operational readiness, and successful launch execution.
- Provided hands-on operational support during restaurant launches to establish consistent processes and reinforce company culture from opening day.
- Oversaw food safety, regulatory compliance, cash controls, facility maintenance, vendor relationships, and company operational standards.
- Prepared clear reports for senior leadership covering key performance metrics tied to operational success.
Assistant General Manager
Honeygrow
Philadelphia, Pennsylvania
11.2020 - 12.2021
- Collaborated with General Manager to oversee daily restaurant operations, ensuring efficient labor management, inventory control, food cost management, staffing, training, and guest experience enhancements.
- Reviewed sales, labor, food cost, and operating results to identify performance opportunities and support restaurant P&L objectives.
- Managed daily labor deployment and staffing decisions based on sales forecasts, business volume, and operational needs.
- Developed and coached Service Managers and team members, reinforcing leadership expectations and accountability to ensure consistent execution of restaurant standards.
- Managed inventory, ordering, and waste controls to maintain product availability while supporting food-cost management and variance-reduction initiatives.
- Assisted with payroll, cash management, scheduling, operational compliance, and restaurant administrative responsibilities.
Service Manager
Honeygrow
Philadelphia, Pennsylvania
10.2018 - 11.2020
- Led day-to-day restaurant shifts, directing team members to ensure consistent execution of operations, including speed, accuracy, cleanliness, safety, product quality, and hospitality.
- Managed shift deployment, breaks, and labor positioning to optimize workflow and maintain service efficiency during high-volume periods.
- Conducted opening and closing procedures, line checks, food safety checks, and cash handling.
- Demonstrated leadership and operational knowledge that resulted in advancement to Assistant General Manager.
Shift Supervisor
Starbucks
Philadelphia, Pennsylvania
12.2016 - 10.2018
- Led daily shift operations in a high-volume, guest-focused environment, directing team deployment, and service execution.
- Trained and coached team members on operational, food safety, cash-handling, and customer service standards to enhance service quality.
- Managed shift-level inventory, cash controls, opening and closing procedures, and issue resolution to support efficient daily operations.
- Monitored staff performance to ensure quality standards were met.
- Cultivated collaborative culture by recognizing team achievements and fostering excellent teamwork.
Education
High School Diploma -
Science Leadership Academy
Philadelphia, PA06-2013
Some College (No Degree) - Clinical Psychology
Community College of Philadelphia
Philadelphia, PASkills
- P&L Management & Financial Analysis
- Profit optimization
- Cost control
- Labor forecasting
- Revenue growth
- Inventory management
- New Restaurant Openings
- Restaurant Operations
- Catering & Business Development
- Local Store Marketing
- Team development
- Recruiting & Onboarding
- Guest hospitality
- Payroll Administration
Certification
- ServSafe Food Protection Manager
- Philadelphia Food Safety
- Montgomery County Certified Food Safety Manager
Timeline
General Manager
Honeygrow
12.2021 - Current
Assistant General Manager
Honeygrow
11.2020 - 12.2021
Service Manager
Honeygrow
10.2018 - 11.2020
Shift Supervisor
Starbucks
12.2016 - 10.2018
High School Diploma -
Science Leadership Academy
Some College (No Degree) - Clinical Psychology
Community College of Philadelphia