Sydney Patterson

Seeking a sales leadership position in the food and beverage industry to drive business growth, improve operational efficiency, and deliver exceptional guest experiences through strategic sales management.

Dedicated and results-driven restaurant manager with a proven track record in driving revenue growth, optimizing sales strategies, and leading high-performing teams within upscale dining, catering, banquets, and fast-casual service environments. Adept at leveraging P&L analysis, staff development, customer relationship management, and operational excellence to meet and exceed sales targets. Highly skilled in cultivating customer loyalty, enhancing the guest experience, and implementing revenue-boosting initiatives.

• ServSafe Food Protection Manager Certification, 07/07/27
• ServSafe Alcohol Responsibility Certification, 01/19/26
• Level One Sommelier from The Court of Master Sommeliers: Americas

• Revenue Generation, Spearheaded initiatives that resulted in consistent revenue and profit growth, achieving annual sales targets and driving a 6% increase in overall sales year-over-year.
• Sales Strategy Development, Developed and implemented sales strategies, resulting in increased average ticket size and higher repeat customer rates through personalized service and targeted promotions.
• Profit & Loss Management, Managed a $6M+ annual revenue, conducting in-depth P&L analysis to identify cost-saving opportunities and revenue-enhancing strategies, ultimately boosting profitability by 12% over two years.
• Team Leadership & Motivation, Led a team of 55 employees, fostering a sales-driven culture by incentivizing performance and maintaining high levels of motivation and morale, resulting in 25% lower employee turnover.
• Customer Retention & Satisfaction, Cultivated long-term customer relationships by implementing customer feedback systems, resulting in a 20% increase in repeat business and maintaining consistently high satisfaction ratings (over 90%).
• Target-Driven Training, Designed and delivered training programs that enhanced sales skills, upselling techniques, and guest engagement, contributing to improved individual and team sales performance.
• Operational Efficiency & Technology, Integrated point-of-sale (POS) and reservation management software to streamline operations, reduce wait times, and maximize seating capacity during peak hours, resulting in a 15% increase in table turnover rate.