Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
References
Timeline
Generic

Sydney Birchmeier

Mt. Pleasant

Summary

Dynamic hospitality professional with a proven track record at Ruth's Chris Steakhouse, recognized for exceptional guest service and teamwork. Adept at maintaining high standards under pressure, I excel in fast-paced environments, ensuring seamless dining experiences. My strong communication skills and attention to detail drive efficiency and enhance customer satisfaction.

Overview

3
3
years of professional experience

Work History

Server Assistant

Ruth's Chris Steakhouse
Mount Pleasant
07.2024 - Current
  • Anticipated guest needs to ensure a seamless fine-dining experience.
  • Assisted servers by delivering food and beverages to tables promptly.
  • Assisted in training new staff on operational procedures and best practices.
  • Maintained polished, professional demeanor while delivering prompt service in high-volume settings.
  • Consistently recognized by management and guests for reliability, efficiency, and positive attitude.
  • Demonstrated strong teamwork and communication skills while upholding brand standards.
  • Proactively managed side duties, table maintenance, and cleanliness to enhance guest satisfaction.

Team Lead

Panera Bread
Mount Pleasant
07.2022 - 07.2024
  • Led and supported team members in food preparation, cashiering, and drive-thru operations to ensure fast and accurate service.
  • Maintained exceptional standards in food safety and cleanliness during prep, consistently exceeding health guidelines.
  • Trained and mentored new employees on POS systems and customer service protocols, enhancing team efficiency.
  • Managed peak-hour drive-thru operations with speed and professionalism to optimize customer satisfaction.
  • Recognized as one of most dependable team members, frequently entrusted with opening, closing, and shift leadership duties.
  • Fostered a collaborative work environment that promoted teamwork and accountability among staff.

Education

High School Diploma -

Mt. Pleasant High School
Mt. Pleasant
06.2023

Skills

  • Exceptional guest service & hospitality
  • Strong multitasking in fast-paced environments
  • Professional, polished communication
  • Teamwork & collaboration
  • Attention to detail & organization
  • Positive, solutions-focused attitude
  • Time management & efficiency
  • Adaptability & quick problem solving
  • Maintaining high standards under pressure
  • Conflict resolution & de-escalation

References

  • SaMya, Ingram, Customer worker associate/Co-worker, samyaingram@gmail.com, (989) 817-8614, Panera Bread
  • Kyle, Rinnan, General Manager, (616) 450-3022, Panera Bread

Volunteer Experience

Listening Ear Crisis Center, Volunteer, 2019-12, 2021-02, Observed rules and safety regulations of organization while carrying out assigned tasks., Developed strong communication skills while providing customer service to visitors at the volunteer center., Organized and assisted with events, activities and programs to drive outreach initiatives.

References

References available upon request.

Timeline

Server Assistant

Ruth's Chris Steakhouse
07.2024 - Current

Team Lead

Panera Bread
07.2022 - 07.2024

High School Diploma -

Mt. Pleasant High School

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Sydney Birchmeier