Dresden Kleinfelter
PINE GROVE,PA
Summary
Dynamic team player with a proven track record at Tractor Supply Company, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining workplace safety, I adapt quickly to challenges while fostering a positive work environment.
Overview
1
1
year of professional experience
Work History
Team Member
Tractor Supply Company
Pine Grove, PA
09.2025 - 02.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register, processing transactions accurately and efficiently.
- Maintained store cleanliness and organization, ensuring appealing merchandise displays.
- Collaborated with team members to restock inventory on shelves in a timely manner.
- Learned safety protocols for equipment use and customer interactions to minimize risks.
- Participated in training sessions to develop product knowledge and service skills.
- Addressed customer complaints professionally, contributing to improved satisfaction levels.
- Supported promotional activities by setting up displays and signage effectively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Monitored and verified merchandise for proper prices and labels.
Team Member
Wendy's
Palmyra, PA
07.2025 - 09.2025
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Education
High School Diploma -
Pine Grove Area High School
Pine Grove, PA05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Workplace safety
- Money handling
- Heavy lifting
- Order preparation
- Facility cleaning
- Area and facility cleaning
- Equipment operation
- Task prioritization
- Conflict resolution
- Social media expertise
- Lift 50-80 pounds
- Willingness to learn
- Adaptability and flexibility
- Teamwork
- Creative thinking
Timeline
Team Member
Tractor Supply Company
09.2025 - 02.2026
Team Member
Wendy's
07.2025 - 09.2025
High School Diploma -
Pine Grove Area High School