Dreshion Parks
Chicago,USA
Summary
Transitional Dependable Available Dedicated Worker Looking To Build A Stable Career
Overview
10
10
years of professional experience
Work History
Kitchen Lead
Sweetgreen
Chicago, IL
10.2025 - Current
- Supervised kitchen staff to ensure adherence to safety and sanitation standards.
- Trained new employees on food preparation techniques and operational procedures.
- Streamlined inventory management processes, reducing waste and optimizing supply levels.
- Collaborated with management to develop seasonal menu items that align with brand values.
- Conducted quality control checks to maintain consistency in food presentation and taste.
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
Customer Service Associate/Shift Lead
Corner Bakery Cafe
Chicago, IL
08.2024 - 07.2025
- Efficiently processed customer transactions, including cash, credit card, and mobile payments
- Provided exceptional customer service by greeting customers, answering inquiries, and resolving complaints
- Managed a team of XX staff members, providing training, coaching, and performance evaluations
- Mentored junior staff members on best practices for delivering exceptional customer service
Cashier/Sales Shift Lead
BUONA BEEF RESTAURANTS
Chicago, IL
11.2023 - 08.2024
- Trained and supervised a team of XX cashiers to ensure efficient checkout processes and exceptional customer experiences
- Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
- Maintained accurate records of daily sales, returns, and voids to reconcile with end-of-day reports
- Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards
- Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing
- Maintained a clean and organized checkout area by regularly restocking bags, receipt paper rolls, and other supplies as needed
- ShiftLead Buona
Quick Service Food and Beverage Shift Supervisor
Eataly
Chicago, IL
02.2021 - 09.2023
- Managed daily operations of a busy quick service restaurant, ensuring smooth and efficient workflow
- Led a team of XX employees, providing guidance, coaching, and performance evaluations to ensure high standards of productivity and professionalism
- Maintained inventory levels by conducting regular audits, placing orders with suppliers in a timely manner, and minimizing waste
- Resolved customer complaints promptly and effectively, maintaining a high level of customer satisfaction
- Created weekly schedules for employees based on business needs while optimizing labor costs
- Achieved an average order accuracy rate of XX%, minimizing errors in food preparation or delivery process
- 1. Sales Specialist Supervisors Quick Service
Baker
Meijer
Chicago, IL
04.2021 - 12.2021
- Produced high-quality baked goods, including breads, pastries, and cakes, consistently meeting customer expectations
- Followed recipes and production schedules to ensure timely delivery of fresh products
- Managed inventory levels of baking ingredients and supplies to minimize waste and control costs
- Collaborated with the pastry chef to develop new recipes and improve existing ones based on customer feedback
- Assisted in the preparation of specialty items for holidays or special events
Cook/Stocker
Garrett Popcorn Factory
Chicago, IL
10.2020 - 01.2021
- Maintained cleanliness and sanitation of work areas, equipment, and utensils to meet health department standards
- Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
- Ensured all food items were stored properly in designated areas to maintain freshness and prevent spoilage
- Followed proper food handling procedures to minimize waste and ensure safe preparation of meals
- Monitored cooking times for various menu items to ensure timely delivery of orders
- Seasonal
Lead Cook
BEGGARS PIZZA
Harvey, IL
10.2018 - 09.2019
- Supervised a team of XX cooks in the preparation and execution of daily menu items
- Managed inventory levels to ensure adequate stock of ingredients and supplies for efficient kitchen operations
- Trained new kitchen staff on proper food handling techniques, ensuring compliance with health and safety regulations
- Maintained cleanliness and organization of the kitchen area according to industry standards
- Mentored junior cooks through ongoing training sessions focused on improving cooking techniques
Backroom Team Member
Walmart
Chicago, IL
04.2016 - 08.2016
- Efficiently managed inventory and restocked shelves to ensure product availability for customers
- Collaborated with team members to receive, sort, and organize incoming merchandise shipments
- Maintained a clean and organized backroom area, optimizing workflow and minimizing safety hazards
- Safely operated equipment such as pallet jacks or forklifts to move heavy items within the backroom
- Collaborated with sales associates on the sales floor to fulfill customer requests for specific products from the backroom
- Seasonal
Education
High School Diploma -
Ada s McKinley
Wabash, IN06.2016
Skills
Kitchen organization
- Food preparation
- Knife skills
- Cooking techniques
- Sanitation standards
- Food presentation
- Food storage
- Waste reduction
- Nutrition
- Allergy awareness
- Ordering supplies
Food preparation
Knife skills
Cooking techniques
Sanitation standards
Food presentation
Food storage
Waste reduction
Recipe creation
Nutrition
Allergy awareness
Customer service
Problem-solving
Attention to detail
Multitasking and organization
Cleaning and sanitation
Food safety
Food and beverage management
Timeline
Kitchen Lead
Sweetgreen
10.2025 - Current
Customer Service Associate/Shift Lead
Corner Bakery Cafe
08.2024 - 07.2025
Cashier/Sales Shift Lead
BUONA BEEF RESTAURANTS
11.2023 - 08.2024
Baker
Meijer
04.2021 - 12.2021
Quick Service Food and Beverage Shift Supervisor
Eataly
02.2021 - 09.2023
Cook/Stocker
Garrett Popcorn Factory
10.2020 - 01.2021
Lead Cook
BEGGARS PIZZA
10.2018 - 09.2019
Backroom Team Member
Walmart
04.2016 - 08.2016
High School Diploma -
Ada s McKinley