Drew Collinet
Estes Park,CO
Summary
Detail-oriented professional with a solid background in customer service, childcare, and housekeeping. Proven ability to enhance client satisfaction through effective communication and problem-solving skills. Demonstrates strong organizational capabilities and a commitment to maintaining high standards in all tasks. Seeking to leverage experience to contribute positively in a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Classroom Volunteer
Estes Park Schools
Estes Park , CO
09.2021 - 05.2024
- Assisted teachers in the classroom by helping students with their work.
- Encouraged positive behavior among students during class time.
- Assisted with grading papers and tests when requested by teachers.
- Read stories to children individually or in groups.
- Offered general support to instructors, handed out documents and straightened up classrooms.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Observed student interactions and reported any concerns to the teacher immediately.
- Tutored students on lessons and homework.
- Participated in class discussions and activities to help keep students engaged.
Hostess
Twin Owls Steakhouse At The Black Canyon Inn
Estes Park, CO
03.2021 - 04.2024
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Assigned patrons to suitable tables according to server rotation.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Resolved any customer complaints or issues quickly and professionally.
- Maintained a clean and organized dining area.
- Greeted guests upon arrival and escorted them to their tables.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Housekeeper
The Wolff Group
Estes Park , Colorado
05.2023 - 08.2024
- Laundered sheets and removed stains to restore linens to pristine condition.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Sanitized all areas of the hotel lobby and public restrooms.
- Reported damage or theft of hotel property to management.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Communicated with maintenance team on damages to repair.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education
High School Diploma -
Estes Park High School
Estes Park 05-2024
Some College (No Degree) -
The University of Montana
Missoula, MTSkills
- Multitasking and organization
- Customer service
- Detail-oriented
- Exceptional communicator
- Childcare support
- Cleaning and organizing
- Student assessments
- Classroom support
- Student safety
- Classroom supply management
- Collaborative teamwork
- Student engagement
- Behavior redirection
- Grading assignments
- Study skills development
- Setting up activities
- Small group and individual assistance
- Motivation techniques
- Feedback provision
- Serving diverse communities
- Maintaining safe environments
- Multicultural awareness
- Calm and patient demeanor
- Team player mentality
- Impression management
- Front of house organization
- Guest relations
- Adaptable to change
- Strong interpersonal skills
- First aid training
Affiliations
- Crafting
- Reading
- Studying
- Volleyball
- Active on Campus
- Meeting new people
Accomplishments
- Magna Cum Laude at High School Graduation
Timeline
Housekeeper
The Wolff Group
05.2023 - 08.2024
Classroom Volunteer
Estes Park Schools
09.2021 - 05.2024
Hostess
Twin Owls Steakhouse At The Black Canyon Inn
03.2021 - 04.2024
High School Diploma -
Estes Park High School
Some College (No Degree) -
The University of Montana
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