Detail-oriented professional with a solid background in customer service, childcare, and housekeeping. Proven ability to enhance client satisfaction through effective communication and problem-solving skills. Demonstrates strong organizational capabilities and a commitment to maintaining high standards in all tasks. Seeking to leverage experience to contribute positively in a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Classroom Volunteer
Estes Park Schools
Estes Park , CO
09.2021 - 05.2024
Assisted teachers in the classroom by helping students with their work.
Encouraged positive behavior among students during class time.
Assisted with grading papers and tests when requested by teachers.
Read stories to children individually or in groups.
Offered general support to instructors, handed out documents and straightened up classrooms.
Backed up lessons with personal support, small group instruction and hands-on activities.
Observed student interactions and reported any concerns to the teacher immediately.
Tutored students on lessons and homework.
Participated in class discussions and activities to help keep students engaged.
Hostess
Twin Owls Steakhouse At The Black Canyon Inn
Estes Park, CO
03.2021 - 04.2024
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Assigned patrons to suitable tables according to server rotation.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Resolved any customer complaints or issues quickly and professionally.
Maintained a clean and organized dining area.
Greeted guests upon arrival and escorted them to their tables.
Communicated with servers about new tables, changes in food availability and customer comments.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Accommodated guests with children and special needs to promote comfortable dining experience.
Stayed attentive to server availability and table turnover to quickly seat guests.
Housekeeper
The Wolff Group
Estes Park , Colorado
05.2023 - 08.2024
Laundered sheets and removed stains to restore linens to pristine condition.
Checked inventory for required supplies and made lists for needed cleaning products.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Maintained a clean linen closet by folding sheets neatly on shelves.
Sanitized all areas of the hotel lobby and public restrooms.
Reported damage or theft of hotel property to management.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Adhered to daily cleaning schedules and updated as needed based on demand.
Communicated with maintenance team on damages to repair.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.