Drew Cox

• Avoided data loss by creating back-ups of programs.
• Coordinated activities with suppliers, contractors or other departments.
• Performed testing to determine functionality or optimization.
• Advised customers on use of products or services.
• Documented all engineering activities according to established procedures.
• Generated technical reports for customers.
• Finished 3 months of Imaging Training at Tri-Imaging
• Completed Cath lab training at RSTI
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• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Assisted with customer requests and answered questions to improve satisfaction.
• Completed routine maintenance and repair.
• Identified needs of customers promptly and efficiently.
• Managed inventory and supplies to ensure materials were available when needed.
• Conducted testing of software and systems to ensure quality and reliability.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

Performed root cause analysis of problems, documented faults in the tracking system, and generated daily reports.

• Wrote technical reports documenting project progress and specifications.

Handled vendor relationships, costs, and contracts.

• Created a safe working environment by adhering to preventive procedures.

• Troubleshot and performed tests to confirm product performance.

• Coached and supervised the work of ultrasound engineers.

• Communicated with clients and coworkers about analysis results.

• Advised customers on the use of products or services.

Performed testing to determine functionality, or optimization.

Field service engineer in Florida.

• Helped out with the Jump Team division when needed. • Trained in multiple ultrasound units.

• Trained in basic X-ray.

• Generated technical reports for customers.

• Supervised performance of workers with goals of improving productivity, efficiency, and cost savings.

• Promoted business on social media platforms to maximize brand identity, and generate revenue.

• Led the startup and creation of operational procedures and workflow planning.

Set pricing structures according to market analytics and emerging trends.

• Developed and implemented successful sales strategies to meet business goals.

• Carried $1 million in insurance for commercial work.

5-star rating on social media.

• Eliminated downtime and maximized revenue by providing top project quality control.
• • Handled delegated tasks.
• I covered the U.S. as a service engineer for six years.
• Managed all of the North Carolina zone and increased territory.
• Sell service and PM contracts.
• Relocated to Texas to build that territory.
• Relocated to Florida to build the northern area, and assist in developing the East Coast and South Florida.
• Adhere to ACR procedures in managing paperwork.

• Handled delegated tasks.
• Suggested, implemented, and maintained new ordering procedures, increasing profitability and effectiveness.
• Worked with medical professionals, including radiologists, OB/GYNs, urologists, and cardiologists.
• Gained professional experience and training.
• Performed check-in/check-out for new sales.