Drew East
Lebanon,TN
Summary
Offering background in customer service and hands on work. Ready to learn and grow in new environment. Brings understanding of hospitality and service excellence, along with strong organizational and multitasking abilities. Ready to use and develop communication and problem-solving skills in the required field. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
1
1
year of professional experience
Work History
Golf Course Attendant
Five Oaks Golf Course
05.2024 - 08.2025
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Maintained accurate records of daily activities, such as sales transactions, tee time bookings, and incident reports.
- Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
- Supported pro shop operations by effectively managing inventory levels, processing transactions, and assisting customers with merchandise selection.
Education
Bachelor of Science - Marketing
University of Tennessee
Knoxville, TNBachelor of Science - Marketing
Tennessee Technological University
Cookeville, TN05-2028
Skills
- Golf course maintenance
- Cash handling proficiency
- Strong work ethic
- Time management
- Decision-making
- Customer assistance
- Teamwork and collaboration
- Customer service
- Equipment operation
- Interpersonal communication
Timeline
Golf Course Attendant
Five Oaks Golf Course
05.2024 - 08.2025
Bachelor of Science - Marketing
University of Tennessee
Bachelor of Science - Marketing
Tennessee Technological University
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