Drew Garvin
Phoenix,AZ
Summary
Forward-thinking construction leader and dedicated Manager offering 20+ years of construction and contracting experience on Commercial, Custom and ProductionResidential projects. Well-versed in supervising all phases of construction, from pre-construction through final walkthrough and closeout. Proven skills in multitasking countless projects. Diligent, diplomatic and inspirational with solid leadership, organizational and decision-making skills focused on delivering exceptional value to customers with high-quality construction.
Knowledgeable leader with record of accomplishment on diverse construction projects. Translates directives of architects, constructions managers and clients into actionable on-site directives to consistently meet project demands. Expert in tackling problems head-on and maintaining strict standards.
Overview
35
35
years of professional experience
Work History
Area Manager
ILG
Phoenix, AZ
08.2016 - 01.2024
- Promoted positive customer service experiences by promptly resolving conflicts.
- Inspected production, quality control and duration reports to detect and address production problems.
- Implemented new processes and procedures tactfully and passionately.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced productivity.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Cultivated strong professional relationships with contractors, suppliers, and builder clients to drive long-term business development.
- Reviewed staffing needs to ensure adequate coverage at all times in builder communities.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
Department Manager
Lowe's Home Improvement Warehouse
Tempe
01.2008 - 08.2016
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
Construction Manager/Architectural Liason
Toll Brothers, Inc.
Scottsdale, AZ
01.2003 - 01.2007
- Conducted field surveys, inspections and technical investigations to obtain data for construction drawing revisions.
- Traveled to jobsites to meet with contractors and advise on corrective measures to resolve improper implementations.
- Provided technical advice on building materials, finishes and products used in construction projects.
- Developed plans and drawings for residential, commercial, industrial and institutional buildings.
- Explained concepts to construction teams, detailing specific features.
- Created and modified architectural drawings and documents.
Construction Superintendent
Alexandra Construction
Newton, MA
01.2001 - 01.2003
- Coordinated phases of construction projects from inception to completion.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Coordinated material deliveries, equipment rentals, and other logistics related to project progress.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Read and interpreted drawings and assessed construction against plans.
- Identified potential risks associated with each step in the construction process and developed strategies for minimizing those risks.
- Provided guidance to field personnel regarding interpretation of drawings and specifications as well as coordination between trades and disciplines.
Sales
Walpole Woodworkers
Walpole, MA
01.2000 - 01.2001
Production Manager
Colonial Woodworkers
Southboro, MA
01.1989 - 01.2001
Education
Associates Degree - Criminal Justice -
Dean College
01.1986
Skills
- Relationship Building and Management
- Quality Assurance
- Team Development
- Performance Management
Professional Accomplishments
- Lowe's, Promoted from Sales to Department Manager, Successfully completed corporate Manager Training, Increased responsibility - responsible for multiple departments concurrently
- Toll Brothers, Promoted to Architecture and Engineering Field PM Coordinator, Consistently scored 100% on Quality Assurance visits., Implemented procedures to mitigate losses from non performing sub-contractors (later adopted by entire AZ division)., Sonoran Foothills project completed ahead of schedule and under budget.
- Alexandra Construction, Superintendant of construction for Hudson High (Hudson, MA/$35,303,008 project) from earth phase through punch list., Managed full mechanical installation and interior finish phases of Westwood High (Westwood, MA).
- Other Professional Accomplishments, Certification of Construction Management - Wentworth Institute of Technology, Top sales producer in branch/5th in Company - Walpole Woodworkers., Consistently lead customer satisfaction survey results - Walpole Woodworkers, Established procedures and support to increase revenues Colonial Woodworkers, Maintained accident free workplace 1989-2000 - Colonial Woodworkers
References
References are available upon request.
Affiliations
- Boating and Car enthusiast.
- Woodworking
Accomplishments
- Co-Owner of GG's Pet Salon. Built from the ground up in March of 2020 with a consistent backlog of 8 weeks scheduling. 5 star Google rating
References
References available upon request.
Timeline
Area Manager
ILG
08.2016 - 01.2024
Department Manager
Lowe's Home Improvement Warehouse
01.2008 - 08.2016
Construction Manager/Architectural Liason
Toll Brothers, Inc.
01.2003 - 01.2007
Construction Superintendent
Alexandra Construction
01.2001 - 01.2003
Sales
Walpole Woodworkers
01.2000 - 01.2001
Production Manager
Colonial Woodworkers
01.1989 - 01.2001
Associates Degree - Criminal Justice -
Dean College
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