Drew Gilliland
Summary
Professional with extensive experience in high-volume service environments, demonstrating strong knowledge of diverse beverage options. Proven reliability and flexibility in scheduling, ensuring consistent support for team operations. Detail-oriented approach enhances customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Lead Bartender & Events Team
Rally
06.2023 - Current
- Lead bar staff, communicate issues and ideas to management, and enhance team efficiency
- Boosted profits and reduced waste through strategic planning and resource management
- Execute events with precision, ensuring high-quality experiences and customer satisfaction
- Collaborate with teams to innovate drink specials and influencer partnerships
- Research and develop signature cocktails, driving customer engagement and brand loyalty
Bartender & Events Team
Trolly Barn
06.2023 - Current
- Managed customer interactions with calm efficiency, ensuring smooth event experiences
- Streamlined event setup and teardown, prioritizing client satisfaction for seamless execution
- Enhanced sales through strategic upselling, leveraging interpersonal skills in a dynamic setting
- Resolved customer issues promptly, maintaining a high standard of service and satisfaction
Business Development Executive
Search Solution Group
01.2023 - 06.2023
- Analyze market trends to craft effective email campaigns, securing $82K in closed deals
- Build and nurture client relationships through strategic outreach, generating 3,600 leads
- Drive business growth by identifying industry opportunities and developing targeted sales plans
Regional Sales Director
IKonic Digital Marketing
08.2022 - 01.2023
- Led 100+ daily cold calls to dealerships, securing digital marketing contracts across 7 states
- Collaborated with the sales team to finalize deals and negotiate terms, enhancing team success
- Utilized HubSpot CRM for efficient client management and sales tracking
- Achieved measurable growth in regional sales through strategic outreach and relationship building
Associate Recruiter - Internship
Optomi
06.2022 - 08.2022
- Sourced and screened candidates, enhancing recruitment quality and efficiency
- Reformatted resumes for seamless executive review, improving decision-making
- Conducted interviews and negotiations, optimizing candidate selection
- Managed recruitment data in Bullhorn, ensuring accurate tracking and reporting
Education
Bachelor of Science - Marketing
University of Missouri – Columbia
Columbia, MO08.2022
Skills
- Event management
- Team leadership
- Upselling techniques
- Conflict resolution
- Customer service
- Relationship building
- Sales strategies
- Market analysis
- Time management
- Effective communication
- Creative problem solving
Leadership Experience
- Bar Leader, Led a team of 7 bartenders., 09/24, Present
- Delta Sigma Phi Recruitment Chairman & Director of Social Media, 09/19, 09/21
Timeline
Lead Bartender & Events Team
Rally
06.2023 - Current
Bartender & Events Team
Trolly Barn
06.2023 - Current
Business Development Executive
Search Solution Group
01.2023 - 06.2023
Regional Sales Director
IKonic Digital Marketing
08.2022 - 01.2023
Associate Recruiter - Internship
Optomi
06.2022 - 08.2022
Bachelor of Science - Marketing
University of Missouri – Columbia
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