Drew Hanson
Summary
JOB OBJECTIVE: Rebar Estimator
QUALIFICATIONS: Strong customer service focus in current, and all past positions Detail oriented, organized, and adaptable. Inquisitive and accomplished in technical aptitude. Eager to learn, contribute and excel. Hardworking, reliable, and respectful. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Professional with background in cost estimation and project management, offering valuable experience in accurate budgeting and resource allocation. Consistently contributes to team success through reliable communication and adaptability to changing project requirements. Known for analytical thinking, attention to detail, and effective collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sign Maker
Signarama Brighton
04.2025 - Current
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
- Adhered to safety regulations during all stages of sign production and installation, minimizing workplace accidents.
- Conducted regular maintenance checks on sign-making equipment, prolonging the life of machinery and reducing repair costs.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Coordinated with sales teams to provide accurate quotes for potential clients based on design specifications and material requirements.
Lead Service Technician
Safeware
05.2022 - 12.2024
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Demonstrated increased knowledge of company products and equipment.
Service Manager
Mallory services Mallory Safety
06.2021 - 04.2022
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Followed up with customers during and after services to verify satisfaction.
- Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Met with customers to discuss service needs and develop effective and practical solutions.
Instructor
ENSA North America
09.2020 - 06.2021
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
- Developed classroom guidelines and assignment rules to communicate expectations.
Education
High School Diploma -
Broomfield High School
Broomfield, CO06.2011
Skills
- Skilled Maintenance and Repair
- Team Collaboration
- Safety Compliance
- Employee Safety Training
- Tools and Equipment Maintenance
- Visual Inspection
- Client communication
- Deadline oriented
- Material knowledge
Accomplishments
Recognized across industries for customer service and maintaining client relationships.
Certification
Certified to repair multiple brands of gas detectors, Self retracting lifelines, and SCBA's. Certified for OSHA 48 and hazardous communication.
Timeline
Sign Maker
Signarama Brighton
04.2025 - Current
Lead Service Technician
Safeware
05.2022 - 12.2024
Service Manager
Mallory services Mallory Safety
06.2021 - 04.2022
Instructor
ENSA North America
09.2020 - 06.2021
High School Diploma -
Broomfield High School
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