- Volunteering with youth basketball as a coach
- Hunting and fishing
- Raising cows
Drew Henderson
Albany,OR
Summary
Motivated and disciplined corrections-support professional with over six years of experience in structured, compliance-driven environments including Oregon Corrections Enterprises. Skilled in conflict de-escalation, formal report writing, workflow coordination, and direct communication with adults in custody and staff. Demonstrated ability to assess problems, implement solutions, maintain safety standards, and uphold organizational and legal requirements. Committed to public safety, accountability, and supporting successful behavior change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
OCE Representative (Project Manager)
Oregon Corrections Enterprises
Salem, OR
02.2023 - Current
- Coordinate interdepartmental workflow to ensure efficient, compliant operations in a correctional environment.
- Work directly with staff and Adults in Custody (AICs) to support daily production operations, ensure safety, and reinforce program expectations.
- Manage production processes from planning through completion, ensuring deadlines, safety protocols, and quality standards are met.
- Conduct root-cause analysis on operational issues and implement corrective actions to support sustained improvement.
- Communicate with staff, supervisors, and partner teams regarding performance expectations and operational needs.
- Utilize conflict-resolution and de-escalation skills to maintain safe, stable work environments involving AICs.
- Prepare written documentation, work plans, inventory logs, and operational reports for leadership.
Customer Service / Warehouse Supervisor
Oregon Corrections Enterprises
Salem, OR
03.2020 - 02.2023
- Worked with warehouse staff and AICs to carry out daily warehouse and furniture installation operations in a secure, structured environment.
- Supervised warehouse teams, monitored employee performance, and provided corrective coaching to maintain compliance and productivity.
- Managed inventory, conducted physical counts, and maintained accurate documentation including shipping logs and daily activity reports.
- Oversaw field-based furniture installations and coordinated deliveries, requiring situational awareness and communication with diverse customers and environments.
- Enforced safety guidelines and organizational policies while modeling professional conduct within a corrections-affiliated workplace.
- Created standard operating procedures and documentation systems to improve consistency and accountability.
- Applied problem-solving skills to resolve conflicts, customer issues, and operational challenges.
Transportation Maintenance Specialist 2
Oregon Department of Transportation (MCTD)
Salem, OR
11.2016 - 03.2019
- Supported highway and roadway operations, including emergency response, adverse-weather work, and safety-critical tasks.
- Operated heavy equipment and performed field work requiring situational judgment, physical coordination, and adherence to safety regulations.
- Communicated with supervisors and the public to ensure safe traffic control and hazard mitigation.
- Completed daily activity logs, repair reports, and other documentation as required for compliance.
- Demonstrated consistent reliability and independent decision-making in rapidly changing environments.
Education
Class A CDL -
IITR Truck Schools
Albany, OR01-2016
Criminal Justice Studies
Southern Oregon University
Ashland, ORSkills
- Conflict De-Escalation
- Working with Adults in Custody
- Case Documentation & Report Writing
- Effective Communication
- Safety & Security Awareness
- Field Operations Support
- Behavioral Assessment & Problem-Solving
- Policy & Procedure Compliance
- Team Collaboration
- Training & Mentorship
- Workflow Coordination
- Microsoft Office Proficient
- Time-Sensitive Decision-Making
Accomplishments
2022 Employee of the Year
Certification
- Passenger Endorsement
- CDL License
- Forklift Certifier
- CPR Certified
- NCCER Certification #28609300
Interests
ADDITIONAL INFORMATION
- Strong understanding of structured environments, security expectations, and corrections-adjacent operations
- Experienced collaborating with supervisors, state personnel, and adults in custody
- Avid outdoorsman; accustomed to physically demanding work and variable weather conditions
Timeline
OCE Representative (Project Manager)
Oregon Corrections Enterprises
02.2023 - Current
Customer Service / Warehouse Supervisor
Oregon Corrections Enterprises
03.2020 - 02.2023
Transportation Maintenance Specialist 2
Oregon Department of Transportation (MCTD)
11.2016 - 03.2019
Class A CDL -
IITR Truck Schools
Criminal Justice Studies
Southern Oregon University