Drew Hollingsworth
Washington,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
East Peoria, IL
07.2024 - 01.2025
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Organized store by returning merchandise to proper areas and restocked displays.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Patient Transporter
OSF Saint Francis Medical Center
Peoria, IL
08.2023 - 03.2024
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Operated lift devices such as stair chairs safely and efficiently.
- Checked all medical documents for accuracy prior to transporting patients.
- Recorded accurate times of departure and arrival on log sheets.
- Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
- Provided timely transportation services for outpatients to various medical facilities.
- Educated patients on safe transfer techniques while preparing them for transport.
- Delivered specimens to laboratory departments according to established procedures.
- Collected patient information from nursing staff prior to transport.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Maintained cleanliness of transport vehicles and equipment.
- Greeted and assisted patients in wheelchairs to their appointments.
Crew Member
Taco Bell
Washington, IL
08.2021 - 03.2023
- Assisted management team with inventory counts of food products and beverage supplies.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Informed customers about daily specials in an engaging manner.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Checked expiration dates on all products before serving them to customers.
- Educated customers on menu items, product ingredients and nutritional values.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Washington Community High School
Washington, IL05-2023
Skills
- Patient Safety
- Bedside manner
- Cultural Sensitivity
- Emotional Support
- Customer Service
- Equipment Transportation
- Transportation
- Problem Resolution
- Supplies Delivery
- Mobility Assistance
- Patient Communication
- Scheduling Coordination
- Equipment management
- Transportation Procedures
- Visitor assistance
- Health Promotion
Timeline
Sales Associate
Lowes Home Improvment
07.2024 - 01.2025
Patient Transporter
OSF Saint Francis Medical Center
08.2023 - 03.2024
Crew Member
Taco Bell
08.2021 - 03.2023
High School Diploma -
Washington Community High School
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