Drew Hyland
Summary
Results-driven with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. By utilizing my professional skills, I can offer my abilities to your team.
Overview
6
6
years of professional experience
Work History
Vail Resorts Retail Supervisor
Vail Resorts Inc
10.2021 - Current
- Experience with Burton Snowboards, The North Face, Oakley, Patagonia, Vail 21, Vail Sports Arrabelle.
- Process exchanges, refunds, and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Build successful retail teams by instilling a culture of collaboration centered on goals.
Pool Manager
Calvert County Parks & Rec, Edward T. Hall Aquatic Center
12.2017 - 09.2021
- Assigned work to staff, set schedules, and encouraged strong performance in key areas.
- Oversaw and managed lifeguard staff by monitoring attendance and achievement.
- Maintained filtration system and aquatic systems within facility to support proper operations.
Camp Counselor
Camp Walt Whitman
05.2021 - 08.2021
- Led groups of children safely through a variety of camp activities.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Seafood
Giant Food
10.2017 - 12.2017
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts in display counter to appeal to customers.
Education
General Studies - Arts & Sciences
College of Southern Maryland
La Plata, MD2019
Kinesiology
Anne Arundel Community College
Arnold, MD2018
Skills
- Employee Management
- Problem Anticipation and Resolution
- Computer Proficiency
- CPR Certified
- First Aid
- Customer Service Management
- Retail Industry Experience
- Handling Complaints
- Persuasive Negotiations
- Critical Thinking
- Lifeguard Procedures
- Speaking
Timeline
Vail Resorts Retail Supervisor
Vail Resorts Inc
10.2021 - Current
Camp Counselor
Camp Walt Whitman
05.2021 - 08.2021
Pool Manager
Calvert County Parks & Rec, Edward T. Hall Aquatic Center
12.2017 - 09.2021
Seafood
Giant Food
10.2017 - 12.2017
General Studies - Arts & Sciences
College of Southern Maryland
Kinesiology
Anne Arundel Community College