Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Sierra Burke

Amherst,New Hampshire

Summary

Customer-focused and eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. Started working at the youngest age available and always looking for new and better opportunities.

Overview

4
4
years of professional experience

Work History

Vail Resorts Race Instructor

Vail Resorts Inc
11.2022 - 03.2024
  • Improved student comprehension by incorporating diverse teaching methods and materials.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent management techniques.
  • Assisted other coaches whenever necessary

Front of House Employee

Cremeux French Patissare
05.2023 - 11.2023
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.

Busser & Hostess

Labelle Winery & Bistro
08.2021 - 12.2022
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Answered the phones and assisted coustemers in any issues they encountered.

White Water Raft & Kayak Guide

Salmon River Adventure Company
07.2021 - 07.2022
  • Enhanced client safety by conducting thorough pre-trip briefings and equipment checks.
  • Delivered memorable experiences for clients by tailoring unique kayak routes based on skill levels and interests.
  • Increased customer satisfaction through exceptional knowledge of local marine life, geography, and history during guided tours.
  • Arrange all outdoor equipment for customer-facing presentations.
  • Provided general maintenance on all buildings.
  • Helped prepare meals for clients and staff and assisted with kitchen cleanup and dishwashing.

Cashier

Market Basket
06.2020 - 12.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Souhegan Coop High School
Amherst, NH
2024

Skills

  • Adaptability
  • Creativity
  • Communication
  • Problem solving
  • Phone Etiquette
  • Team Collaboration
  • Customer Service

Additional Information

  • Varsity alpine team captain
  • Best Buddies president
  • Red Cross blood drive coordinator

Timeline

Front of House Employee

Cremeux French Patissare
05.2023 - 11.2023

Vail Resorts Race Instructor

Vail Resorts Inc
11.2022 - 03.2024

Busser & Hostess

Labelle Winery & Bistro
08.2021 - 12.2022

White Water Raft & Kayak Guide

Salmon River Adventure Company
07.2021 - 07.2022

Cashier

Market Basket
06.2020 - 12.2020

Souhegan Coop High School

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Sierra Burke