Drew Jenkins
Winnemucca,NV
Summary
To obtain a position, which challenges me as we as provides me with ongoing training and professional growth. Detail-oriented Account Manager with 15 years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
16
16
years of professional experience
Work History
Mining Account Manager
Empire Southwest
Winnemucca, NV
09.2012 - 01.2024
- Account Management, Caterpillar and Allied Equipment sales
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Solicited feedback from customers on their experience with products or services.
- Negotiated contracts with clients to maximize profitability.
- Negotiated contracts and closed agreements to maximize profits.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Attended trade shows and conferences as a representative of the company.
- Provided training and guidance to new Account Managers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Identified customer needs by asking questions and advising on best solutions.
- Maintained accurate records of all customer interactions in the CRM system.
- Developed strategies to increase revenue from existing accounts.
- Resolved customer complaints in a timely manner.
- Renewed existing accounts by cementing trusting relationships with customers.
- Increased profitability and revenue by generating $[Amount] in sales.
- Produced sales documents, finalized deals and filed records.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Acted as main point of contact in matters relating to client concerns and needs.
- Listened to customer needs to identify and recommend best products and services.
- Built and maintained productive relationships with customers and internal partners.
- Created comprehensive reports on account performance and presented them to senior management.
Outside Sales Representative
Carwil
04.2008 - 08.2012
- Account Management, Steel fabrication and wear solution design and sales
Civil Designer
Jensen Precast
01.2008 - 04.2008
- Precast concrete product manufacturer
Education
Associates Degree in Construction Management - Construction
Truckee Meadows Community College
Reno, NV01-2008
Associates Degree in Architectural/Structural Drafting -
Denver Technical College
Skills
- Account Management
- Complaint Management
- Sales Development
- Vendor Relations
- Account Development
- Territory Management
- Revenue Generation
- Customer Service
- Report Writing
- Sales Analysis
- Client Relationship Management
- Brand Management
- Lead Prospecting
- Schedule Management
- Forecasting Abilities
- Proficient in [Technology]
- Sales
- Customer Relationship Management (CRM)
- Vendor Management
- Documentation and Reporting
- Event Planning
- Territory Sales Experience
- Community Involvement
- Expense Control
- Client Rapport
- Client Meetings
- Strategic Planning
- Goal-Oriented
- Networking Skills
- Database Management
Work Skills
- Sales Link CRM
- Microsoft Outlook
- Word
- Access
- Excel
- Project
- Power Point
- AutoCAD R12 - R2008
Job Expertise
Account management, CRM management, personal relationship development, develop and present sales presentations, lead generation, detailed quote generation, strong leadership, organizational, time management and mentoring skills, customer, management, and peer communication skills, adept at quickly mastering company product line, problem solving.
References
Available upon request.
Timeline
Mining Account Manager
Empire Southwest
09.2012 - 01.2024
Outside Sales Representative
Carwil
04.2008 - 08.2012
Civil Designer
Jensen Precast
01.2008 - 04.2008
Associates Degree in Construction Management - Construction
Truckee Meadows Community College
Associates Degree in Architectural/Structural Drafting -
Denver Technical College