Overview
Work History
Education
Skills
Timeline
Generic

Drew Kelly

Shafter,CA

Overview

10
10
years of professional experience

Work History

Server

Olive Garden
02.2020 - 2020
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.

Register & Server

Rubio’s Coastal Grill
02.2016 - 01.2018
  • Closed the restaurant; completed sanitation and prep duties for seamless service transitions.
  • Resolved customer inquiries and complaints professionally, maintaining a positive dining experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Facilitated payment processing and managed phone order transactions.


Customer Service → Accounting Support

Elk Grove Toyota
09.2021 - 12.2025
  • Enhanced customer satisfaction by addressing concerns and providing accurate information.
  • Trained new team members on customer service protocols, fostering a collaborative environment.
  • Promoted into accounting support handling invoices, data entry, and financial records.
  • Maintained accuracy, organization, and confidentiality.

Behavioral Technician

Kyo Care
12.2023 - 08.2024
  • Provided 1:1 support and implementation of individualized treatment plans for children with behavioral challenges.
  • Demonstrated patience, consistency, and reliability.
  • Conducted data collection and analysis to monitor client progress and adapt strategies accordingly.


Education

Bachelor’s Degree - Sociology

California State University, Chico
400 West 1st St., Chico, CA 95929
12-2026

Associate Degree - Sociology

Cosumnes River College
8401 Center Pkwy, Sacramento, CA 95823
03.2024

Skills

  • Service delivery proficiency
  • Point of sale systems
  • Effective multitasking
  • Cash management
  • Consistent patience
  • Dependable performance

Timeline

Behavioral Technician

Kyo Care
12.2023 - 08.2024

Customer Service → Accounting Support

Elk Grove Toyota
09.2021 - 12.2025

Server

Olive Garden
02.2020 - 2020

Register & Server

Rubio’s Coastal Grill
02.2016 - 01.2018

Bachelor’s Degree - Sociology

California State University, Chico

Associate Degree - Sociology

Cosumnes River College
Drew Kelly