Drew Kleinbach

· Developed and cultivated new relationships with brands and vendors, driving overall business growth for Guitar Center.

· Managed and maintained web presentations, ensuring accurate pricing, imagery, and product copy across e-commerce and retail channels.

· Negotiated promotional strategies, including SKU selection, pricing, campaign duration, and channel distribution (retail, e-commerce, omni-channel), while maintaining target profit margins.

· Partnered with Inventory teams to forecast and recommend buy-in quantities for new, evergreen, and promotional SKUs, optimizing stock levels and sales performance.

· Collaborated with Visual Merchandising teams to plan and execute product placement for promotions, collections, and editorial features.

· Led in-store remerchandising initiatives to optimize space utilization and enhance product presentation for new concepts and fixtures.

· Supported on-set production for photography and videography, contributing to content for product launches, campaigns, and events.

· Coordinated with talent during shoots, providing direction on performance and timing to align with creative vision.

· Represented the company at major industry events, including NAMM Show, Nashville Drum Show, Guitar Center Drum-Off, and Hollywood Drum Show.

• Delivered exceptional customer service by efficiently managing table assignments and ensuring guest satisfaction.
• Trained new staff on menu offerings, service standards, and operational procedures to enhance team performance.
• Collaborated with kitchen staff to streamline order preparation, optimizing meal delivery times for guests.
• Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.