Drew Klomparens
Caledonia,MI
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
2
2
years of professional experience
Work History
DELIVERY DRIVER
Home City Ice
Wyoming, MI
05.2023 - 08.2023
- Developed strong relationships with customers by providing friendly service and responding to inquiries promptly
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients
- Adhered to delivery schedules and deadlines
- Worked closely with supervisors and other members of the team to ensure smooth workflow processes
- Identified problems that may arise during routes and took appropriate corrective action when necessary.
CUSTOMER SERVICE
Tommy's Express
Caledonia, MI
04.2022 - 09.2022
- Assisted fellow team members with tasks as needed to ensure smooth operations of the store
- Provided excellent customer service to patrons, responding promptly and courteously to inquiries and requests
- Demonstrated strong communication skills, both verbally and in written form, to effectively communicate with customers
- Maintained knowledge of current promotions, programs, product knowledge, pricing structures
- Recognized opportunities to upsell products or services based on individual requirements.
GOLF PRO SHOP ASSISTANT
Quail Ridge
Ada, MICHIGAN
06.2021 - 10.2021
- Demonstrated ability to multi-task between multiple customers while providing exceptional service
- Utilized excellent communication skills when interacting with customers both in person and over the phone
- Provided support to Golf Pro Shop Manager by completing assigned tasks in a timely manner
- Successfully resolved customer complaints or escalations using effective interpersonal skills.
Education
BACHELOR OF ARTS (B.A.) IN MARKETING CANDIDATE -
Calvin College
05.2026
High School Diploma -
Caledonia High School
Caledonia, MI06-2022
Skills
- Detail-oriented individual with strong background in handling customer inquiries, managing inventory and performing general repairs
- Proven track record of working effectively with minimal supervision
- Excellent interpersonal and communication skills
Additional Information
- References available upon request
- Actively Playing Division 3 Hockey at Calvin University.
Languages
Spanish
Professional
English
Professional
Timeline
DELIVERY DRIVER
Home City Ice
05.2023 - 08.2023
CUSTOMER SERVICE
Tommy's Express
04.2022 - 09.2022
GOLF PRO SHOP ASSISTANT
Quail Ridge
06.2021 - 10.2021
BACHELOR OF ARTS (B.A.) IN MARKETING CANDIDATE -
Calvin College
High School Diploma -
Caledonia High School
Similar Profiles
Jordan SherrillJordan Sherrill
Delivery Driver at Home City IceDelivery Driver at Home City Ice
Kevin RoseKevin Rose
Delivery Driver at Home City IceDelivery Driver at Home City Ice
Crystal FrazierCrystal Frazier
Warehouse Operations at Home City IceWarehouse Operations at Home City Ice