Drew Marshall
Charlotte,NC
Summary
Servant leader with experience managing various types of teams & motivating performance for multiple employees to achieve operational & financial goals. Knowledgeable in foreign customs regulations & domestic supply chain operations. Team oriented & hard working, I bring a dynamic energy to the workplace that brings positive change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Export Manager
JAS Forwarding USA
Charlotte, NC
02.2022 - Current
- Lead team of 8 employees
- Implemented cost-effective methods to analyze best means of transport for products.
- Converted products to meet foreign specifications and standards, improving operations.
- Trained and mentored staff on bid requests, export correspondence, credit collections and foreign trade details.
- Monitored key performance metrics for operational success
- Managed department P&L for revenue growth & cost management, gained valuable experience handling overall profit management
Transcon Outbound Supervisor
Expeditors International Of Washington Inc
Charlotte, NC
06.2018 - 02.2022
- Trained 10+ new employees on company standards and department expectations to maximize efficiency.
- Managed department day to day outbound operations, including all customer service and daily pickups for regular customers.
- Communicated with service providers to ensure coverage for daily freight
- Managed daily delivery and work schedules to maximize coverage.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
Air Export Agent
Expeditors International of Washington
Charlotte, NC
02.2017 - 06.2018
- Started as air export booking agent, processing daily export shipments & invoicing clients for services
- Promoted from operational role after 18 months of high performance & leadership within my department
- Successfully established second shift operational strategy to eliminate overtime & load nightly trucks more efficiently.
- Verified accuracy of shipment information for international shipping requirements.
Student Resident Assistant
Appalachian State University Housing
Boone, NC
08.2015 - 05.2016
- Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
- Cultivated an atmosphere of respect among residents while promoting diversity and inclusion initiatives.
Education
Bachelor of Science - Political Science
Appalachian State University
Boone05.2016
Skills
- Account management
- Leadership
- Shipment forecasting
- Problem resolution
- Conflict resolution
- Communication
- Team Oversight
Affiliations
- 6 x Marathoner & 2022 Boston Marathon finisher.
- 3 x Ultramarathoner
- UESCA certified endurance coach, managing 5 athletes for peak performance & promoting the endurance lifestyle in CLT community.
Accomplishments
- 2nd Overall at 2023 Charlotte Marathon in 2:34:11.
- 2023 UTMB Grindstone 100k Finisher
- 2023 Mount Mitchell Heartbreaker 55k 1st overall
- 2022 Fonta Flora 50k 1st overall
Certification
- UESCA Certified Endurance Coach
- Google Data Analytics Certification (in progress)
Timeline
Export Manager
JAS Forwarding USA
02.2022 - Current
Transcon Outbound Supervisor
Expeditors International Of Washington Inc
06.2018 - 02.2022
Air Export Agent
Expeditors International of Washington
02.2017 - 06.2018
Student Resident Assistant
Appalachian State University Housing
08.2015 - 05.2016
Bachelor of Science - Political Science
Appalachian State University
- UESCA Certified Endurance Coach
- Google Data Analytics Certification (in progress)
Similar Profiles
Ana LourencoAna Lourenco
Air Export Agent at JAS Forwarding-USAAir Export Agent at JAS Forwarding-USA
Timothy M. GamesTimothy M. Games
Air Export Agent at DHL Global ForwardingAir Export Agent at DHL Global Forwarding
ANGELA REEVESANGELA REEVES
Senior Logistics Coordinator at Deugro USASenior Logistics Coordinator at Deugro USA