Overview
Work History
Education
Skills
Leadership Experience
Timeline
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Drew McDowell

Trussville,AL

Overview

3
3
years of professional experience

Work History

Membership Services Representative

Planet Fitness
Florence, AL
07.2023 - 04.2025
  • Cultivated a warm, welcoming environment through proactive greeting and assistance of members and guests.
  • Responded promptly to member inquiries, providing detailed information on membership options and club amenities.
  • Promoted membership growth by selling memberships, upgrades, and additional services to achieve sales goals.

Management Trainee Intern

Enterprise Mobility
Trussville, AL
05.2024 - 08.2024
  • Supervised and assisted customers with rental tickets, including insurance, corporate, and retail contracts, ensuring smooth transitions, and exceptional service.
  • Completed a three-month project on branch operations, developing strategies to enhance employee experience through targeted internal corporate initiatives.
  • Gained valuable management skills from branch staff, including a focus on branch operations, team leadership, and resolving complex customer service issues.

Trade Compliance Intern

Amerex Fire
Trussville, AL
05.2022 - 08.2022
  • Organized and input vendor data into Microsoft D365 software, ensuring accuracy and streamlining data management.
  • Requested information from vendors to gather detailed information on parts imported and exported, including HTS tariff codes, country of origin documents, and certificates, ensuring accurate and timely procurement.
  • Directed the development and implementation of compliance policies, reducing risk, and revising operational efficiency.

Education

BBA - Profesional Marketing

University of North Alabama
Florence, AL
05-2025

Skills

  • Social media marketing
  • Customer relationship management
  • Microsoft office
  • Canva proficient

Leadership Experience

Pi Kappa Alpha Fraternity – Theta Alpha Chapter, Florence, AL
Chapter Treasurer, December 2023 – December 2024

  • Managed chapter finances, overseeing budgeting, expense tracking, and financial reporting, ensuring 100% accuracy of all financial statements.
  • Increased membership dues collection rate from 71% to 96% and grew chapter funds from $2,000 to $24,000 through strategic financial planning and fundraising.

University of North Alabama, Florence, AL
Student Government Association Senator, January 2023 – December 2023

  • Represented the interests of over 11,000 students, contributing to campus-wide initiatives and advocating for student needs.
  • Served on the Legislative Affairs Committee, reviewing and proposing updates to constitutional bylaws in alignment with student priorities.

Timeline

Management Trainee Intern

Enterprise Mobility
05.2024 - 08.2024

Membership Services Representative

Planet Fitness
07.2023 - 04.2025

Trade Compliance Intern

Amerex Fire
05.2022 - 08.2022

BBA - Profesional Marketing

University of North Alabama

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Drew McDowell