Drew Schmidt
Wenatchee,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Relationship Banker
Bank Of America
05.2022 - Current
- Answered customer questions and explained available services such as deposit accounts, bonds and securities.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Manager
MOD Pizza
05.2017 - 05.2022
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Culinary Worker
Chateau At Bothell Landing
03.2015 - 04.2017
- Organized foods in sanitary storage areas and monitored proper temperature to prevent spoilage.
- Cooked specific quantity of food items based on projection and menu items.
- Cultivated and strengthened relationships with new residents and educated them on assisted living services and facilities.
Sales Representative
Sherwin-Williams
04.2014 - 04.2015
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Exceeded goals for new accounts in single sales cycle.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
Education
Mariner High School
Everett, WASkills
- Recordkeeping Requirements
- Creative Thinking
- Partnership Management
- High-Volume Environments
- Financial Due Diligence
- Conflict Resolution Techniques
Timeline
Relationship Banker
Bank Of America
05.2022 - Current
Manager
MOD Pizza
05.2017 - 05.2022
Culinary Worker
Chateau At Bothell Landing
03.2015 - 04.2017
Sales Representative
Sherwin-Williams
04.2014 - 04.2015
Mariner High School
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