Drew Thompson
McDonough,GA
Summary
7+ years cold and hot sales professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Comfortable with in home sales and motivated to learn a new product in order to service the clients needs. Experience in traveling distances to prospect old or new clients. Excellent reputation for resolving problems and improving customer satisfaction. Highly-motivated Senior Sales Representative with reputation for meeting and exceeding sales goals to exceed a million dollars a year.
Overview
10
10
years of professional experience
Work History
Senior Sales Representative
Bath Planet
07.2019 - Current
- Sold material ranging from $10,000 to $45,000 per sale
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Maintained an consistent 100,000 a month sales quota for three years.
- Expanded new business and developed effective sales and marketing campaigns.
- Acknowledged for achieving an increase in sales each year.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Maintained positive relationships with customers to promote continued business opportunities.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Distributor Sales Representative
Hunter Engineering Company
05.2015 - 05.2019
- Sold material ranging from $400 to $15,000 per sale
- Maintained 100,000 a month quota for four years.
- Kept a sales rate margin over 35%
- Delivered demonstrations at client sites to promote benefits and support new product launches.
- Created pricing schedules and determined discount rates.
- Performed cost-benefit analysis of existing and potential customers for informed decision making.
- Traveled extensively to client sites, working closely with product users to identify up-selling opportunities.
- Fostered revenue and profit growth for independent distributors through expert consultation and strategic support.
- Analyzed territory potential, tracked sales and produced status reports.
Client Service Representative 2
Ciox Health
01.2013 - 12.2015
- Managed over 50 calls per day
- Validates requests and authorizations for release of medical information according to HIPAA guidelines.
- Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
- Train employees in best practices and how to be productive in workflow.
- Completes release of information requests including retrieving patient's medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Education
Some College (No Degree) - Communications
Georgia State
GeorgiaHigh School Diploma -
North Clayton High School
Atlanta, GA05.2009
Associate of Science - Computer Networking And Telecommunications
Atlanta Technical College
Atlanta, GASkills
- 5 years in home sales experience
- Team-Builder
- Objection Resilience
- Contract experience
- Negotiation
- Multiple Lender experience
- High Stress Tolerance Conflict Resolution Problem-Solver
- Goal-oriented
- Positive and friendly Detail-oriented Excellent work ethic
- Client Relationship Management
- Cold and Hot Sales experience 7 years
- Strategic Sales Planning
- Closing Strategies
- Client Rapport-Building
- Sales Forecasting
- Profit Target Achiever
- Strong communication Skills
- Problem-Solving Techniques
- Customer Needs Assessment
Additional Information
References:
Rapheal Varres (Bath Planet Manager)-786-327-0069
Jordan Davis (Hunter Engineering Manager)-404 406 9845
Albert Carlisle ( South Fulton Police Dept)- 678-525-9533
Timeline
Senior Sales Representative
Bath Planet
07.2019 - Current
Distributor Sales Representative
Hunter Engineering Company
05.2015 - 05.2019
Client Service Representative 2
Ciox Health
01.2013 - 12.2015
Some College (No Degree) - Communications
Georgia State
High School Diploma -
North Clayton High School
Associate of Science - Computer Networking And Telecommunications
Atlanta Technical College
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