Drew Tutt
Roy,UT
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
14
14
years of professional experience
Work History
Sales Assistant
AlphaGraphics
Layton, UT
11.2022 - Current
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
- Accepted and completed cash, check and credit card payments.
- Answered customer inquiries regarding product features, pricing, and availability.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Receiving Clerk
Great Western Supply
West Valley City, UT
11.2021 - 10.2022
- Identified order discrepancies and damaged items and notified supervisor.
- Monitored merchandise received and shipped from facility in computer system.
- Traced missing material and shipments through vendor and customer communications.
- Ensured timely processing of receipts into ERP system.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
Computer Operator
America First Credit Union
Riverdale, UT
10.2016 - 02.2018
- Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
- Utilized manual or automated tools to analyze or predict system performance under different operating conditions.
- Identified system data, hardware or software components to meet user needs.
- Monitored system performance, analyzed problems and provided solutions to technical issues.
Special Education Teacher
Ogden School District
Ogden, UT
08.2014 - 10.2016
- Provided instruction in academic, communication, and social skills to special education students.
- Analyzed student data and prescribed remediation and enrichment to meet learning needs.
- Maintained student records in accordance with district standards.
- Supported diverse student populations through equitable instructional design and programming.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
Computer Operator
America First Credit Union
Riverdale, UT
11.2012 - 08.2014
- Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
- Devised automation, backup and recovery protocols to preserve and safeguard data.
- Utilized manual or automated tools to analyze or predict system performance under different operating conditions.
- Identified system data, hardware or software components to meet user needs.
- Monitored system performance, analyzed problems and provided solutions to technical issues.
Collections Agent
Goldenwest Credit Union
Ogden, UT
05.2011 - 11.2012
- Met demands of busy collections group by performing high volume of daily calls.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Updated account status records and collection efforts.
- Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.
- Followed fair debt practices and regulatory guidelines when managing collections process.
Education
Bachelor of Science - Education
Weber State University
Ogden, UT04-2014
High School Diploma -
Fremont High School
Plain City, UT05-2006
Skills
- Team support and assistance
- Processing payments
- Sales target achievement
- Goal oriented
- Customer relationship management
- Complex Problem-solving
- Upselling strategies
- Task prioritization
Languages
Spanish
Limited
References
References available upon request.
Timeline
Sales Assistant
AlphaGraphics
11.2022 - Current
Receiving Clerk
Great Western Supply
11.2021 - 10.2022
Computer Operator
America First Credit Union
10.2016 - 02.2018
Special Education Teacher
Ogden School District
08.2014 - 10.2016
Computer Operator
America First Credit Union
11.2012 - 08.2014
Collections Agent
Goldenwest Credit Union
05.2011 - 11.2012
Bachelor of Science - Education
Weber State University
High School Diploma -
Fremont High School
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