Summary
Overview
Work History
Education
Skills
Certification
Awards/Accolades
Timeline
Generic

Drew Wager

Bath,NY

Summary

Offering strong foundation in security practices, backed with real-world military experience in risk assessment and crisis management. Delivers understanding of threat detection and conflict resolution, coupled with skills in surveillance and protective measures. Ready to use and develop analytical and physical skills in Protective Services Specialist role while maintaining the upmost professionalism.

Overview

13
13
years of professional experience
1
1
Certification

Work History

IT Field Services Tech

Corning Incorporated
10.2022 - Current
  • Established a strong professional reputation with clients through consistent delivery of high-quality service and technical expertise; Closed over 500 IT requests and Incidents.
  • Provided on-call, 24/7 support for 20+ priority 2 (or higher) Incidents.
  • Expedited the resolution of technical issues through effective communication with team members and stakeholders.

Military Police Sergeant

United States Marine Corps
02.2012 - 02.2017
  • Assisted in the planning and execution of security measures for special events, ensuring public safety without compromising operational goals.
  • Conducted thorough searches of vehicles at entry points to prevent unauthorized access or contraband on base premises.
  • Served as an integral part of security detail for visiting dignitaries, ensuring their protection during official visits while adhering to strict protocol requirements.
  • Maintained order during civil disturbances by utilizing de-escalation techniques as well as non-lethal force when necessary.

IT Data Analyst Tech

Corning Incorporated, Sullivan Park
10.2021 - 01.2022
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Collected critical asset data and records to enhance business efficiency

Network Operations Center Technician

Empire Access
12.2019 - 04.2021
  • Reduced network downtime by proactively monitoring and troubleshooting issues in a 24/7 Network Operations Center.
  • Contributed to team success through continuous training and skill development, sharing knowledge with colleagues.
  • Provided timely support to clients during critical incidents, maintaining professional communication throughout resolution process.

Tactical Data System Administrator

United States Marine Corps
02.2014 - 02.2017
  • Supervised a crew ranging from 5 – 25 Marines and over $200,000 worth of
    equipment on 4 in-field combat training operations/exercises.
  • Provisioned new software and hardware for use, following established security policies.
  • Successfully designed and implemented over 10 large-scale closed tactical
    networks (SIPR/NIPR); to include configuring layer 2 & 3 switches,
    physically running Cat5e cable and imagining end-user workstations
  • Analyzed network issues, and issues relating to fiber optics, developing
    fixes and troubleshooting problems to maintain organizational
    effectiveness.

Direct Support Professional

Steuben County ARC
06.2017 - 10.2022
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.

Education

Basic Law Enforcement Training (BLET)
Cherry Point, NC

Tactical Data Systems Administrator School

Marine Corps Martial Arts
29 Palms, CA & Cherry Point, NC

Keuka College

Skills

  • Firearms handling
  • Situational awareness
  • Physical fitness
  • Crisis Management
  • Communication Skills
  • Professional and Timely
  • Self-defense training
  • Computer Skills

Certification

  • NY CCW Permit
  • Secret Clearance (held from 2012-2022)
  • NC CCW Permit, (PA CCW Pending)


Awards/Accolades

  • High-Expert Rifle Qual, (5th Award) - USMC
  • High-Expert Pistol Qual, (2nd Award) - USMC
  • Navy Achievment Medal (N.A.M) - USMC
  • Good Conduct Award - USMC

Timeline

IT Field Services Tech

Corning Incorporated
10.2022 - Current

IT Data Analyst Tech

Corning Incorporated, Sullivan Park
10.2021 - 01.2022

Network Operations Center Technician

Empire Access
12.2019 - 04.2021

Direct Support Professional

Steuben County ARC
06.2017 - 10.2022

Tactical Data System Administrator

United States Marine Corps
02.2014 - 02.2017

Military Police Sergeant

United States Marine Corps
02.2012 - 02.2017

Keuka College

Basic Law Enforcement Training (BLET)

Tactical Data Systems Administrator School

Marine Corps Martial Arts
Drew Wager