Drew Franklin
Summary
Dependable and hardworking professional with experience in customer service, retail sales, food service, and facility maintenance. Known for strong leadership, reliability, and the ability to thrive in fast-paced environments. Committed to delivering exceptional service, maintaining high standards, and contributing to team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver & Inshop
Jimmy John's Sandwiches
Lakewood, Washington
03.2026 - 06.2026
- Prepared food efficiently while adhering to quality and safety standards in a fast-paced environment.
- Accurately handled cash, credit, and electronic transactions, supporting opening and closing procedures.
- Trained new employees on customer service protocols and food preparation techniques.
Retail Sales Associate
TJX/Sierra
Silverdale, Washington
03.2024 - 01.2026
- Delivered exceptional customer service by assisting customers with product selection, recommendations, and issue resolution in a fast-paced retail environment.
- Supported sales goals by identifying customer needs, recommending products, and promoting store credit card programs.
- Processed cash, credit, and electronic transactions accurately using POS systems while maintaining register accountability.
- Maintained store appearance and inventory through merchandising, stocking, shipment processing, and backroom organization.
Landscaping/Custodian
Poulsbo Athletic Club
Poulsbo, Washington
12.2022 - 02.2024
- Maintained facility grounds by mowing, landscaping, cleaning gutters, and ensuring overall property upkeep to create a welcoming environment.
- Performed custodial duties including disinfecting restrooms and cleaning fitness areas to uphold cleanliness standards and enhance user experience.
- Trained and guided custodial staff, fostering a focus on productivity and quality work standards.
- Handled evolving priorities effectively to ensure timely completion of responsibilities.
Education
Working Towards Bachelors Degree - Kinesiology/Biology
Pacific Lutheran University
Tacoma, WAHigh School Diploma -
Klahowya Secondary School
Silverdale, WA06-2025
Accomplishments
- Food Handlers Permit
- Associate of the Quarter - Sierra
- PLU Presidential Scholar
- Eagle Scholar (Leaderhsip, Citizenship, & Academic Performance Award)
- NCAA Honor Roll Student Athlete (Football)
Certification
- Kaitlin Rivers: (360)-621-0733 - Former Manager
Karen Varnum: (360)-509-5134 - School Counselor
Ammen Marquez-Roetger: (253)-380-1800 - Former Coworker & Manager
Timeline
Delivery Driver & Inshop
Jimmy John's Sandwiches
03.2026 - 06.2026
Retail Sales Associate
TJX/Sierra
03.2024 - 01.2026
Landscaping/Custodian
Poulsbo Athletic Club
12.2022 - 02.2024
Working Towards Bachelors Degree - Kinesiology/Biology
Pacific Lutheran University
High School Diploma -
Klahowya Secondary School