Summary
Overview
Work History
Education
Skills
Timeline
Generic
Drexell Fausnaugh

Drexell Fausnaugh

Billings,MT

Summary

Motivated retail sales professional with a proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Knowledgeable Gunsmith, sales associate skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Communications professional with proven track record of effective media relations and strategic messaging. Known for delivering impactful communication plans that align with organizational goals. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in public relations and content creation, valued for reliability and flexibility.

Overview

30
30
years of professional experience

Work History

Floor Associate

Spirit Of Halloween
10.2023 - 11.2023
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
  • Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.

Vehicle Mechanic

U-Haul International
09.2017 - 05.2018
  • Enhanced vehicle performance by conducting comprehensive diagnostic tests and implementing necessary repairs.
  • Improved customer satisfaction by providing timely and efficient maintenance services on various vehicle models.
  • Reduced downtime for clients'' vehicles through consistent adherence to preventive maintenance schedules and quick problem resolutions.
  • Streamlined repair processes with thorough documentation of all completed tasks, ensuring accurate records for future reference.

Security Forces Flight Chief

United States Air Force
06.1993 - 09.2013
  • Enhanced security measures by implementing advanced surveillance systems and strategic patrols.
  • Reduced incident rates by conducting thorough risk assessments and developing effective response plans.
  • Improved team performance with comprehensive training programs targeting skill development and tactical knowledge.
  • Ensured a secure environment for high-profile events, coordinating logistics and deploying personnel strategically.
  • Maintained order during emergency situations, implementing crisis management strategies for swift resolution.
  • Streamlined communication processes between departments, fostering collaboration and efficient information sharing.
  • Managed resources efficiently to optimize operational capabilities while minimizing costs.

Education

Associate of Science - Gunsmithing

Sonoran Desert Institute
Scottsdale, AZ
09.2023

Bachelor of Arts - Organizational Communication

Montana State University - Billings
Billings, MT
12.2020

Associate of Science - Automotive Technology

University of Alaska Fairbanks
Fairbanks, AK
05.2017

Skills

  • Customer engagement
  • Sales floor navigation
  • Customer service excellence
  • Effective communication
  • Loss prevention awareness

Timeline

Floor Associate

Spirit Of Halloween
10.2023 - 11.2023

Vehicle Mechanic

U-Haul International
09.2017 - 05.2018

Security Forces Flight Chief

United States Air Force
06.1993 - 09.2013

Associate of Science - Gunsmithing

Sonoran Desert Institute

Bachelor of Arts - Organizational Communication

Montana State University - Billings

Associate of Science - Automotive Technology

University of Alaska Fairbanks
Drexell Fausnaugh