Energetic Leader with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Impressive organizational, time management and communications skills leading to positive outcomes. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experiences to take on new professional challenges and goals.
Hi, I’m
Dreyah Cushman
Kansas City,MO
Summary
Overview
9
years of professional experience
Work History
Fountain Haus, REDO BULLET POINTS
Trainee/Lead Bartender
04.2022 - Current
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Cultivated warm relationships with regular customers
- Supervised staff of 25+ through motivational coaching and effective training programs for service and sales techniques
Community Linc
Voluntary Worker
10.2016 - Current
Job overview
- Greeted visitors, answered questions and assisted with individual needs or requests
- Assisted with event coordination and on-site support
- Helped with office tasks, taking messages, scanning documents, and answering phone calls
- Managed filing system, entered data and completed other clerical tasks
- Performed pre-event tasks such as setting up, decorating and organizing facilities.
REDO BULLET POINTS
Bar K- Bartender and Trainer
02.2017 - 11.2022
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Cultivated warm relationships with regular customers
- Supervised staff of 25+ through motivational coaching and effective training programs for service and sales techniques
Blue Valley North High School
Assistant Cheerleading Coach
03.2017 - 08.2022
Job overview
- Motivated 55+ athletes to become stronger, increase agile, and more effective through training habits and proper nutrition
- Paid specific attention to each individual team member to deliver constructive criticism balanced with praise
- Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience, and respect for others
- Evaluated individual knowledge, skills, and strengths and assigned team positions to maximize talent areas
- Travel across the United States in charge of 30 high schoolers, competing in a national competition, yearly.
The Bar West Plaza
Assistant Front of House Manager/Head Bartender
02.2017 - 02.2022
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Cultivated warm relationships with regular customers
- Supervised staff of 25+ through motivational coaching and effective training programs for service and sales techniques
- Started as server and got promoted to bartender, then to assistant FOH Manager
Open Door Youth Gang Alternatives
Student
08.2015 - 12.2016
Job overview
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses while planning and preparation for class projects
- Planned lessons for allotted time to strengthen weak subjects and build skills
- Developed age-appropriate arts and crafts activities to encourage kids artistic skills development and creative expression
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
Education
University of Missouri
Bachelor of Arts from Psychology and Criminology
12.2019
University Overview
Skills
- Practice Planning and Management
- Individualized Coaching
- Problem Solving
- Relationship Building
- Friendly, Positive Attitude
- Verbal and Written Communication
- Analytical and Critical Thinking
- Active Listening
- Clerical Support
Timeline
Trainee/Lead Bartender
Fountain Haus, REDO BULLET POINTS
04.2022 - Current
Assistant Cheerleading Coach
Blue Valley North High School
03.2017 - 08.2022
Bar K- Bartender and Trainer
REDO BULLET POINTS
02.2017 - 11.2022
Assistant Front of House Manager/Head Bartender
The Bar West Plaza
02.2017 - 02.2022
Voluntary Worker
Community Linc
10.2016 - Current
Student
Open Door Youth Gang Alternatives
08.2015 - 12.2016
University of Missouri
Bachelor of Arts from Psychology and Criminology
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