Drilon Salihu

• Worked to build relationships with customers and built potential for additional sales.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Improved customer service and telecommunication skills to build lasting relationships.

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Bussed and reset tables to keep dining room and work areas clean.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Checked identification for minimum age for sale of alcoholic beverages.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

(TRANSFERRED AT NEW LOCATION IN GREENWICH TO HELP THE COMPANY)

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.