Drina Nikolli
Brooklyn
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Delphi Plumbing & Heating
07.2023 - Current
- Answered multi-line phone systems and transferred callers to the appropriate department or staff member.
- Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected payments, processed transactions, and updated relevant records.
- Learned and adapted quickly to new technology and software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
Statistical Specialist
Sigal Uniqa Group Austria
05.2020 - 11.2022
- I communicate with IT about the errors that the SIAS system might have for Health Products
- I put the health insurance policies in the relevant file
- At the Beginning of the month I reconciled with Actuarial Departament for premiums of the previous month
- I make closures with finance for monthy premiums
- During the month I deal with debtor ect.
Finance Specialist Assistant
Sigal Uniqa Group Austria
11.2019 - 05.2020
- I Did the Physical control of the insurance policies of TPL, Green Carcass and Border
- I Have worked with the policies inventory of Tirana
- I communicated with IT about the errors that the SIAS system might have
- At the beginning of the month, I reconciled with the Motor Department for sales made by Branch of Tirana
- I calculated the commission for TPL, Green Carcass and Border ect.
Finance Partner
Accounting and Financial Consulting
09.2019 - 10.2019
- I have followed the work practice in the field of 'Accounting', Accounting, and Financial Consulting.
Education
Master's degree - Actuarial Science
Polytechnic University of Tirana
Tirana, AlbaniaBachelor's degree - Mathematical Engineering and Physical Engineering
Polytechnic University of Tirana
Tirana, AlbaniaHigh School Diploma - Rogacionistet Hight School
Lezhë, AlbaniaSkills
- Microsoft Office (Word, Excel, PowerPoint)
- Finance 5
- Alpha web
- Outlook
- Insurance System
- Quick Book
- Statistical Analysis
- File Maker
- Good organizational skills
- Cooperative and able to keep the group and myself charged with work
- Ability to adapt according to different situations
- Comprehension of privacy, confidentiality, and very social communications
- Great sense of responsibility
- Integrity in work
- Fast learner, dedicated to working hard, and committed to achieving goals
Personal Information
- Place of Birth: Lezhë, Albania
- Date of Birth: 09/12/1995
- Gender: Female
- Nationality: Albanian
Training
- 09/27/2019 - 10/11/2019, Professional Training Course For the “Alpha Web Program”
- 09/07/2019 - 10/07/2019, Professional Training Course For the “Finance 5 Program”
- Course from Elita Academy, 'Administration'
Languages
Albanian
Native or Bilingual
Italian
Professional Working
English
Professional Working
Spanish
Elementary
Timeline
Front Desk Receptionist
Delphi Plumbing & Heating
07.2023 - Current
Statistical Specialist
Sigal Uniqa Group Austria
05.2020 - 11.2022
Finance Specialist Assistant
Sigal Uniqa Group Austria
11.2019 - 05.2020
Finance Partner
Accounting and Financial Consulting
09.2019 - 10.2019
Master's degree - Actuarial Science
Polytechnic University of Tirana
Bachelor's degree - Mathematical Engineering and Physical Engineering
Polytechnic University of Tirana