Dr. Jaz'Mine Coleman
Pittsburgh,PA
Summary
Program Analyst versed in ongoing program evaluations and eager for new professional challenges. Highly effective at reviewing and validating data, conducting complex reviews, and assessing program operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Program Analyst
Veterans Benefits Administration
05.2023 - Current
- Responsible for the accuracy, completeness and timely dispatch for all external recurring reports required by the Status Report Control System (RCS), for all one time and ongoing reports and projects
assigned to the division by Central Office, the Regional Office Director or the VSC Manager - Prepares and assembles statistics for reports and projects and advises supervisors and staff on findings through summaries prepared in narrative or chart form
- Effectively manage time to complete tasks within assigned deadlines. This includes conforming to new or changing priorities and handling multiple inputs and tasks simultaneously
- Generates timekeeping reports as needed for Central Office, the Regional Office Director or the VSC Manager
- Serves as the Divisions primary system access originator for Common Security and PIV applications
- Processes requests, conducts reviews ensuring security requirements are maintained
- Maintains records of individual employee data from feeder reports provided. Prepares reports on the status of Emergency contact, FMLA, LWOP and Telework data as requested
- Monitors Corporate Mailboxes, (POA Updates, Triage), facilitating requests for claim related inquiries from internal and external stakeholders
Advance Medical Support Assistant
Veterans Healthcare Administration
09.2018 - 05.2023
- Scheduling, canceling, re-scheduling patient's appointments and/or consults
- Entering no-show information, monitor the electronic wait list , monitor both inpatient and outpatient appointments for areas of responsibility
- Ensuring encounter forms are completed Verifying
and updating demographics and insurance information in electronic medical records The incumbent uses the VISTA, CPRS, VETLINK, Insurance Capture Buffer (ICB), Outlook, VVC - Receiving all electronic faxes for the Medicine Service Line and distributing to providers, as well as forwarding to records for scanning
- Scheduling telehealth appointments using an electronic scheduling system
- Interviewed patients to verify and update clinical and demographic records
- Verified and updated clinical records. Verified patient insurance coverage
Human Resources Supervisor
City Of Pittsburgh
08.2015 - 08.2018
- Advisor to Sr. Mangers, provided expertise and consulting on all HR programs including performance management, staff development, employee relations,comp & benefits
- Advised 150 members on employment contracts. Accurately updated employee's contracts via Case Management System
- Conducted mass briefings over 200 personnel ensuring smooth relocation transition
- Developed processes to standardize procedures with employees. Review Civil Service complaints/grievances
- Conduct new hire orientation, exit interviews, running start, and benefit open enrollment
Human Resources Specialist
City Of Pittsburgh
10.2013 - 08.2015
- Managed payroll processing and benefits to compensate employees for service rendered
- Assist applicants and employees with changes to information, collecting documentation, and administer changes
- Assemble orientation materials, accept employment packets Keeping recorded of trainings/renewals for POLICE/FIRE/EMS Coordinates travel and education requests Submit/audit time sheets for payroll
- Prepare payroll reports for bi-weekly submission Adjust
union/employee pay for promotions/ status changes and/or awards Post job announcements via email and bulletin boards - Edit final drafts, examination announcement, recruiting
- Reviewing applicant applications and determine if they meet requirements
- Complete exit interviews
Administrative Assistant
Allegheny Health Network
10.2012 - 10.2013
- Developed and updated spreadsheets and databases to track, analyze, and report on performance
- Assisted with general reception filing, record keeping, and copying Acted as chairman for monthly department meetings, Coordinates travel
- Obtaining and documenting patient history and pertinent clinical information in electronic medical records
- Served as primary timekeeper; Submit/audit time sheets for payroll Prepare payroll reports for bi-weekly submission
- Transcribed medical notes into patient case reports Partnered with insurance companies to obtain prior authorizations
- Managed time and resources to complete assigned tasks in an efficient manner
Education
Doctoral of Health Care Administration -
Virginia University of Lynchburg
06.2023
Master of Business Administration -
South Carolina State University
01.2022
Bachelor of Science - Leadership & Administrative Development
La Roche College
01.2020
Associate of Specialized Business -
Kaplan Career Institute
01.2010
Skills
- Quality assurance
- Regulatory compliance
- Project Coordination
- Data collection
- Research and analysis
- Financial management
- Ability to Multitask
- Effective Time Management
- Administrative Skills
- Medical Terminology
Timeline
Program Analyst
Veterans Benefits Administration
05.2023 - Current
Advance Medical Support Assistant
Veterans Healthcare Administration
09.2018 - 05.2023
Human Resources Supervisor
City Of Pittsburgh
08.2015 - 08.2018
Human Resources Specialist
City Of Pittsburgh
10.2013 - 08.2015
Administrative Assistant
Allegheny Health Network
10.2012 - 10.2013
Doctoral of Health Care Administration -
Virginia University of Lynchburg
Master of Business Administration -
South Carolina State University
Bachelor of Science - Leadership & Administrative Development
La Roche College
Associate of Specialized Business -
Kaplan Career Institute
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