Dr Linda Gilo
Jacksonville
Summary
Dynamic Stock Plan Associate at Fidelity Investments with a proven track record in enhancing customer satisfaction through strategic engagement. Skilled in customer relationship management and adept at multitasking, I excel in building lasting client relationships while delivering exceptional service. Reliable and detail-oriented, I thrive in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Stock Plan Associate
Fidelity Investments
10.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
Customer Relationship Advocate
Fidelity Investments
12.2022 - 10.2024
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Ph.D. - Education, Professional Studies
Capella University
Minneapolis, MNMaster of Science - Physical Education, Adaptive PE, Dance
University of Rhode Island
Kingston, RIBachelor of Science - Physical Education, Adaptive PE, Dance
University of Rhode Island
Kingston, RIAssociate of Science - Computer Programming
Community College of Rhode Island
Warwick, RISkills
- Multitasking and organization
- Problem-solving ability
- Attention to detail
- Customer relationship management (CRM)
- Problem-solving
- Customer service orientation
- Adaptability and flexibility
- Time management
- Relationship building
- Client engagement
- Courteous and professional
- Reliable and punctual
Timeline
Stock Plan Associate
Fidelity Investments
10.2024 - Current
Customer Relationship Advocate
Fidelity Investments
12.2022 - 10.2024
Ph.D. - Education, Professional Studies
Capella University
Master of Science - Physical Education, Adaptive PE, Dance
University of Rhode Island
Bachelor of Science - Physical Education, Adaptive PE, Dance
University of Rhode Island
Associate of Science - Computer Programming
Community College of Rhode Island
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