Dr. Loraine Edwards Griffiths
Edgewater,FL
Summary
Results-oriented financial aid professional with 13 years of experience In higher education administration. Expertise In federal and state financial aid compliance, Return of Title IV, Satisfactory Academic Progress (SAP), and student support policy. PH.D. in Management with a focus on 21st Century Finance. Recognized for data-driven decision-making, cross-functional collaboration, and commitment to student access and equity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Online Tutor – K–12, Undergraduate, and Graduate Levels
Tutor Me Education
01.2022 - Current
- Provide customized academic support to 40+ learners; maintain performance data and communicate eligibility status.
- Align guidance with academic and financial aid policies to boost retention and student achievement.
- Established strong rapport with students, fostering a positive and motivating learning environment.
- Analyzed student progress to adjust lesson planning for improvement.
- Identified individual student needs and created tailored lesson plans for improved academic outcomes.
- Assisted students in developing essential study skills, leading to improved time management and academic success.
- Supported diverse student population through different teaching styles to cover multiple learning styles.
- Provided timely feedback to students on their progress, resulting in increased self-confidence and academic growth.
- Conducted regular assessment tests to monitor student progress over time, adjusting instruction as needed for optimal results.
- Evaluated the effectiveness of instructional materials and methods, refining lesson plans based on student feedback and performance data.
- Developed methods to motivate and engage students in learning.
Academic Appeals, Registration, and Records Specialist
Daytona State College
01.2011 - Current
- Manage high-volume student appeals including reviewing SAP status, late withdrawals, and grade changes, ensuring federal and state compliance.
- Analyze complex financial aid eligibility scenarios; implement policies for administrative drops and 4th-attempt rules.
- Use PeopleSoft and reporting tools for audit readiness, strategic reporting, and data-driven forecasting.
- Partner with Financial Aid, IT, and Student Accounts for system optimization and policy compliance.
- Lead process improvements and support FERPA guidelines.
- Facilitate student success through clear advisement, policy interpretation, and appeal guidance.
- Improved customer service response times by efficiently locating and providing requested documentation when needed.
- Developed an efficient archival system, allowing for easy location and retrieval of historical records as needed.
- Proactively identified opportunities for process improvement within the organization''s record-keeping practices, sharing recommendations with leadership teams for consideration.
- Managed both physical and electronic files effectively, ensuring seamless integration between formats for ease of access across departments.
- Verified student eligibility and updated student records and collected and organized data.
- Consistently met or exceeded departmental performance metrics related to speed, accuracy, consistency, and completeness in all aspects of the records management function.
- Followed established policies and procedures to maintain compliance with regulations.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Created and implemented standard operating procedures for records handling.
Education
MSW -
Walden University
Minnesota, MN12.2025
Ph.D. - Business Management And Finance
Walden University
Minneapolis, MN01.2022
Master of Science - Business Administration
Capella University
Minneapolis, MN01.2012
Bachelor of Applied Science - Supervision and Management
Daytona State College
Daytona Beach, FL01.2010
Skills
- Experienced in PeopleSoft Campus Solutions
- Proficient in Microsoft Office Suite
- Data audit tools
- FERPA, Title IV, and SAP Compliance
- Enrollment management systems
- Instructional design expertise
- Assessment strategies
- Student advocacy
- Self-discipline
- Organization
- Student engagement
Certification
- Board of Director, Financial Educators Federal Credit Union (2022–Present)
- Member, National Association of Social Workers (2024–Present)
- Member, National Society of Leadership and Success (2019–Present)
- Postmaster Certification in Education (2015)
FIELD EXPERIENCE & INTERNSHIP
- Serenity Springs Recovery Center, Edgewater, FL
- MSW Internship, Case Manager – Addiction Recovery & Client Services (2024 – Present)
- Applied clinical assessment and intervention skills with adults and families while critically evaluating the practical use of the “bio-psycho-social” model, identifying gaps between theoretical frameworks and real-world mental health practice.
- Provided direct support and case coordination for individuals in recovery from substance use disorders.
- Assisted in client intake assessments, progress evaluations, and interdisciplinary treatment planning.
- Participated in trauma-informed counseling sessions and group therapy facilitation under LCSW director supervision.
- Collaborated with clinical teams to identify barriers to care and support re-entry planning.
- Gained applied knowledge of DSM-5 diagnoses, treatment modalities, and evidence-based recovery models.
- Maintained confidential documentation in accordance with HIPAA and clinical compliance standards.
Timeline
Online Tutor – K–12, Undergraduate, and Graduate Levels
Tutor Me Education
01.2022 - Current
Academic Appeals, Registration, and Records Specialist
Daytona State College
01.2011 - Current
MSW -
Walden University
Ph.D. - Business Management And Finance
Walden University
Master of Science - Business Administration
Capella University
Bachelor of Applied Science - Supervision and Management
Daytona State College
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