Dr. Maria Eleni Gigourtaki
Glendale,Arizona
Summary
Dedicated social and community service manager with a track record of developing impactful programs for diverse populations. Core competencies include team leadership, strategic planning, and stakeholder engagement, driving alignment between community needs and organizational objectives. Achievements include significantly increasing community participation through innovative outreach strategies and collaborative efforts that address complex social challenges.
Overview
9
9
years of professional experience
Work History
Direct Services Program Supervisor
Refugee Resettlement Program at State of Arizona
Phoenix, AZ
10.2022 - Current
- Analyzed data to assess program impact and to guide strategic planning.
- Prepared detailed reports for stakeholders, highlighting program achievements and challenges.
- Conducted regular program evaluations, identifying areas for improvement and implementing changes.
- Established and maintained partnerships with community organizations to expand program reach.
- Created effective communication plans for stakeholders involved in the program.
- Prepared monthly reports summarizing key metrics related to program activities.
- Served as liaison between the organization and external partners.
- Coordinated training sessions for staff members.
- Analyzed proposed legislation, regulations or rule changes to determine impact of services.
Program Manager
International Rescue Committee, IRC
Phoenix, AZ
02.2016 - 07.2022
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Streamlined communication channels, improving information flow and decision-making speed.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Loan Officer
Dreamspring
Phoenix, AZ
10.2021 - 02.2022
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Provided assistance in completing paperwork required for loan approval process.
- Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
- Improved loan applications and documentation by informing applicant of additional requirements.
- Managed pipeline for originated loans through closing and complete required management reports.
Education
Ph.D. - International Relations
Selinus University of Science And Literature
Rome, Italy12-2024
Master of Arts - International Cooperation, Finance And Development
Sapienza University of Rome
Rome, Italy02-2022
Bachelor of Arts - International And European Studies
University of Piraeus
Athens, Greece10-2008
Skills
- Training facilitation
- Strategic planning expertise
- Project coordination
- Data Analysis Reporting
- Process improvements
- Regulatory Compliance Expertise
Timeline
Direct Services Program Supervisor
Refugee Resettlement Program at State of Arizona
10.2022 - Current
Loan Officer
Dreamspring
10.2021 - 02.2022
Program Manager
International Rescue Committee, IRC
02.2016 - 07.2022
Ph.D. - International Relations
Selinus University of Science And Literature
Master of Arts - International Cooperation, Finance And Development
Sapienza University of Rome
Bachelor of Arts - International And European Studies
University of Piraeus
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