Open To Work
Dr. Michael Woods Ph. D, Ph. D, MBA, PMCEd. MEd
Tyler
Work Preference
Summary
Dynamic leader with a proven track record in operational efficiency and team collaboration. Committed to driving performance and enhancing customer satisfaction through strategic planning and effective management.
Overview
33
33
years of professional experience
Work History
Assistant Director
HHS Environmental Services
Tye
11.2023 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Created schedules and job descriptions for team mbers to enageg and complete their tasks
- Evaluated individual and team business performance and identified opportunities for improvement.
- 3 consecutive years of outstanding inspections conducted by D and V.
Small Business Owner
Woods Farm
Indianola
01.1994 - Current
- Set pricing structures according to market analytics and emerging trends.
- Established partnerships with other businesses in related industries for mutual benefit.
- Participated in local community activities to promote the brand's visibility and reputation.
- Identified new technologies that could be used to improve efficiency and productivity.
Business Consultant
Woods and Asscoiate
Indianola
01.1994 - Current
- Collaborated with clients to develop tailored solutions for operational challenges.
- Conducted market research to support strategic recommendations and decisions.
- Identified opportunities for business growth through new products or services.
- Developed and presented business plans for clients to assist in the decision-making process.
General Manager
Pilot Travel Centers
Gretna
10.2019 - 10.2023
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Developed promotional strategies to drive sales and improve customer engagement.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Tuffy Tire & Auto Service Center Of Oviedo
Omaha
01.2018 - 01.2019
- Managed staff schedules to optimize workflow and service delivery.
- Developed training programs for new employees and ongoing staff development.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
General Manager
Bridgestone Retail Operations LLC.
Omaha
01.2016 - 01.2018
- Implemented inventory management systems to streamline supply chain processes.
- Coordinated marketing initiatives to promote fuel and retail offerings effectively.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Small Business Owner
Mail Max
Greenville
01.1994 - 05.2004
- Managed daily operations and logistics for shipping and receiving packages.
- Supervised staff training to ensure adherence to company policies and procedures.
- Maintained inventory levels using tracking software and regular audits.
- Established relationships with local businesses for partnership opportunities.
Education
Ph.D. - Business Administration And Management
Capella University
Minneapolis, MN12-2014
Ph.D. - Organizational Leadership
Capella University
Minneapolis, MN12-2014
Master of Arts - Education Administration
Capella University
Minneapolis, MN12-2012
MBA - Business Administration
American InterContinental University
Schaumburg, IL05-2008
Skills
- Quality assurance
- Business planning
- Market analysis
- Operational management
- Performance evaluation
- Team scheduling
- Staff development
- Problem solving
- Effective communication
- Leadership skills
- Time management
- Relationship building
- Data-driven decision making
- Workforce planning
- Business development
- Budgeting expertise
- Operations management
- Employee relations
- Regulatory compliance
Timeline
Assistant Director
HHS Environmental Services
11.2023 - Current
General Manager
Pilot Travel Centers
10.2019 - 10.2023
General Manager
Tuffy Tire & Auto Service Center Of Oviedo
01.2018 - 01.2019
General Manager
Bridgestone Retail Operations LLC.
01.2016 - 01.2018
Small Business Owner
Woods Farm
01.1994 - Current
Business Consultant
Woods and Asscoiate
01.1994 - Current
Small Business Owner
Mail Max
01.1994 - 05.2004
Ph.D. - Business Administration And Management
Capella University
Ph.D. - Organizational Leadership
Capella University
Master of Arts - Education Administration
Capella University
MBA - Business Administration
American InterContinental University