Dro’Lissa Anthony
Bay City,TX
Summary
Certified Medical Assistant with 6+ years of clinical experience providing compassionate patient care in fast-paced healthcare environments. Experienced in OBGYN with additional float experience in Family Practice, ENT, General Surgery, and Orthopedics. Skilled in patient intake, vital signs, EMR documentation, scheduling, prior authorizations, and assisting providers with daily clinical operations. CPR certified with strong communication, multitasking, and patient service skills.
Overview
9
9
years of professional experience
Work History
Medical Assistant – OBGYN & Specialty Float
Matagorda Medical Group
09.2019 - Current
- Provide clinical and administrative support in a busy OBGYN practice.
- Float between Family Practice, ENT, General Surgery, and Orthopedic departments assisting providers and clinical staff as needed.
- Obtain and document vital signs, patient histories, and chief complaints.
- Prepare patients for examinations, procedures, and treatments.
- Assist with scheduling, referrals, insurance verification, and prior authorizations.
- Maintain accurate patient records using EMR systems.
- Clean and prepare exam rooms while following infection control standards.
- Deliver compassionate patient care while effectively managing high patient volumes.
- Perform front office and back office duties in fast-paced clinical settings.
Customer Service Associate
Walgreens
08.2018 - 05.2019
- Assisted customers in pharmacy, retail, and photo departments.
- Operated cash registers and maintained accurate transactions.
- Stocked inventory and resolved customer concerns professionally.
- Maintained clean and organized work areas.
Customer Service Representative
David’s Bridal
12.2016 - 08.2018
- Assisted customers with appointments, orders, refunds, and exchanges.
- Responded to customer inquiries through phone, email, and in-person communication.
- Provided professional and friendly customer service in a fast-paced environment.
Education
High School Diploma -
W.T. Hall Education Center
01-2016
No Degree - Nursing
Wharton County Junior College
Wharton, TXSkills
- Certified Medical Assistant (CMA)
- CPR/BLS Certified
- Clinical Skills
- Patient Intake & Assessment
- Vital Signs & Documentation
- Electronic Medical Records (EMR/EHR)
- Prior Authorizations
- Appointment Scheduling
- Insurance Verification
- Specimen Collection
- Injections & Vaccinations
- Patient Education
- Sterilization & Room Preparation
- Front Office & Clinical Support
- HIPAA Compliance
- Microsoft Office Suite
Timeline
Medical Assistant – OBGYN & Specialty Float
Matagorda Medical Group
09.2019 - Current
Customer Service Associate
Walgreens
08.2018 - 05.2019
Customer Service Representative
David’s Bridal
12.2016 - 08.2018
High School Diploma -
W.T. Hall Education Center
No Degree - Nursing
Wharton County Junior College
Additional Strengths
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced clinical environments
- Team-oriented with excellent patient service skills
- Detail-oriented and highly organized