Dr. Patrick Goldberg
Chief Technology Officer
Martin,United States
Summary
Accomplished Chief Technology Officer with over15 years of experience in leading teams, solving complex technical and operational challenges, and overseeing network and database operations at both micro and macro levels. A visionary leader and strategic thinker, adept at driving digital transformation and leveraging emerging technologies to optimize business performance. Proven track record of implementing innovative solutions, enhancing operational efficiency, and delivering results. Skilled in building and mentoring high-performing teams and fostering a collaborative and innovative work environment. Excels in stakeholder management and communication, with a strong ability to align technology initiatives with business objectives.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
Work History
Chief Solutions Officer / CTO
Pentius
Remote, MO
09.2006 - Current
- Oversaw multiple years of 0% undesired attrition through combination of work/life balance and open communication practices
- Reduced developer cost by 26% while maintaining technical support and project delivery deadlines
- Oversaw projects directly responsible for delivering over $10m in annual revenue beyond baseline expectations
- Reduced consumer credit card chargebacks by 40% while maintaining sales and revenue expectations
- Decreased reports of fraud by 30% implementing internal and external detection methods at various points in sales process
- Implemented on on-premise phone system that reduced licensing cost by over $2m/year
- Optimized database usage reducing CPU and disk i/o by 40% to allow for major client expansion without additional hardware resources.
- Developed streamlined hiring process to reduce overhead and maximize new-hire value
- Created frictionless onboarding documentation and processes
- Facilitated ongoing team development and growth through mentorship, coaching, and professional skills enhancement.
- Managed enterprise architecture, platform, and data configuration processes and implementation protocols.
- Provided solution-oriented project leadership in dynamic technology-driven environment with multiple priorities.
- Maintained high-level knowledge of current and emerging technology development and applications.
- Designed enterprise-level technological blueprints and system architectures.
- Designed, implemented, and oversaw team responsible for maintaining billing, customer care, and call center solutions.
- Designed, executed, and tested business continuity plan to maintain data protection in event of natural disaster or long-term outage.
- Identified, implemented, and owned process for security technologies network penetration assessment tools.
Senior Delivery Manager
Pandera Systems
Orlando, FL
06.2010 - 08.2012
- Exceeded target of 20% buy-up on all projects with SO responsibility.
- Exceeded target of 95% milestone accuracy for all projects.
- Delivered major internal development project for 86% of expected budget and two months ahead of expected delivery.
- Reduced database CPU overhead on major project by 20% providing for scalability and growth without additional hardware expenses.
- Partnered with project team members to identify and quickly address problems.
- Communicated project updates to stakeholders at all levels.
- Created and implemented contingency plans to address potential risks.
- Updated customers and senior leaders on progress and roadblocks.
- Negotiated and managed project budgets to meet goals.
- Led cross-functional teams to successfully complete IT projects.
- Developed and introduced IT strategies to improve operational efficiency.
- Devised test plans to validate accuracy of IT projects.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Delivered in excess of client expectations and within budget for mid-size enterprise engagements
- Created buy-up opportunities to expand engagements and revenue realization
Education
Ed. D. - Organizational Leadership
Vanderbilt University
Nashville, TN 01.2019 - 12.2021
Master of Science - Educational Psychology
Walden University
Minneapolis, MN 06.2016 - 12.2017
Master of Science - Information Technology - Cybersecurity
Florida Institute of Technology-Melbourne
Melbourne, FL 12.2014 - 06.2016
Bachelor of Arts - I/O Psychology
Florida Institute of Technology-Melbourne
Melbourne, FL 03.2011 - 12.2014
Skills
Corporate strategy development
IT Management and delivery
Technology utilization optimization
Strategic planning
Performance metrics analysis
Compliance Oversight
Programming documentation
Testing and debugging
Requirements gathering
Relational databases
Timeline
Ed. D. - Organizational Leadership
Vanderbilt University
01.2019 - 12.2021
Master of Science - Educational Psychology
Walden University
06.2016 - 12.2017
Master of Science - Information Technology - Cybersecurity
Florida Institute of Technology-Melbourne
12.2014 - 06.2016
Bachelor of Arts - I/O Psychology
Florida Institute of Technology-Melbourne
03.2011 - 12.2014
Senior Delivery Manager
Pandera Systems
06.2010 - 08.2012
Chief Solutions Officer / CTO
Pentius
09.2006 - Current