Dr. Shari Patterson
Marco Island,FL
Summary
Dynamic retail sales associate with proven expertise at Mattress Firm Inc, enhancing customer satisfaction and loyalty through exceptional service and tailored product recommendations. Skilled in relationship building and sales goal achievement, I consistently drove revenue growth while fostering a positive shopping experience, leveraging strong product knowledge and effective communication.
Overview
31
31
years of professional experience
Work History
Retail Sales Associate
Mattress Firm Inc
04.2008 - Current
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Doctor of Chiropractic
Independent Contractor
09.1994 - 03.2008
- Contributed to ongoing professional development by actively participating in continuing education courses, workshops, and seminars related to clinical practice advancements.
- Enhanced patient satisfaction with empathetic communication and attentive care during consultations and treatments.
- Increased patient adherence to treatment plans by simplifying medical jargon into understandable language during consultations.
- Conducted detailed patient assessments to identify symptoms and accurately diagnose conditions, leading to more effective treatment plans.
- Improved patient outcomes by developing comprehensive care plans tailored to individual health conditions.
- Educated patients and families on health conditions to raise awareness.
Education
Doctor of Chiropractic - Chiropractic
Life Chiropractic College
Marietta, GASkills
- Customer service
- Product knowledge
- Client retention
- Relationship building
- Sales expertise
- Customer follow-up
- Sales goal achievement
- Retail store operations
- Customer needs assessment
- POS system operations
- Product demonstrations
- Teamwork and collaboration
Timeline
Retail Sales Associate
Mattress Firm Inc
04.2008 - Current
Doctor of Chiropractic
Independent Contractor
09.1994 - 03.2008
Doctor of Chiropractic - Chiropractic
Life Chiropractic College
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