Dru Reynolds
Dundee,FL
Summary
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Attentive host with 2 years of experience in Customer service. Expert in decreasing spending while increasing overall customer satisfaction and closely monitoring employees for best-in-class service. A really hard worker with flexible hours and eager to learn. Looking to expand my work knowledge and build new relationships.
Overview
5
5
years of professional experience
Work History
Host/ Service Worker
Manny's Chophouse
Haines City, FL
07.2021 - Current
- Identified potential safety hazards through routine checks of supplies, equipment and environment.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Developed and maintained relationships with children and families.
- Learned other teammates' work tasks to train as backup.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
- Maintained machinery to prevent overloads and avoid malfunctions.
Host/Busser/Food Runnner
Bru Burger Bar
Carmel, IN
08.2019 - 07.2020
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Provided attentive service and proactively assessed guest needs.
- Offered product samples, answered questions and helped customers find items.
- Monitored dining room inventory and replenished as necessary.
Education
High School Diploma -
Ridge Community High School
Davenport, FL05.2022
Skills
- Assembly protocols
- Machinery operation
- Material loading and unloading
- Quality assurance
- Cleaning procedures
- Safety awareness
- Teambuilding
- Customer Service
- Dependable and Responsible
- Conflict Resolution
- Active Listening
basketball and cars
I love Basketball, I have been playing my whole life and you can learn life lessons from basketball that fit into life. I love cars and I'm saving up for my first car. I like cleaning cars, driving, looking and help working on them.
Timeline
Host/ Service Worker
Manny's Chophouse
07.2021 - Current
Host/Busser/Food Runnner
Bru Burger Bar
08.2019 - 07.2020
High School Diploma -
Ridge Community High School
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