Drucella Graham

• Collected blood samples from donors, ensuring adherence to safety protocols and quality standards.
• Performed venipuncture and capillary puncture techniques with precision and care.
• Collaborated with medical staff to address donor concerns and provide exceptional service.
• Trained new phlebotomists on best practices, techniques, and compliance requirements.
• Maintained accurate records of donor information and sample tracking throughout the process.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Performed phlebotomy on donors for their plasma. Watched over 6 donors at a time. Released them usually an hour later when they finished.

Operated 150-ton and 400-ton presses for efficient production. Inspected and packed parts to ensure quality standards. Maintained operations until plant closure in 2009.