Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joriann Clary

Cambridge,USA

Summary

To continue to try new things, explore, and learn. Authorized to work in the US for any employer

Overview

10
10
years of professional experience
1
1
Certification

Work History

Phlebotomist

SSM Health St. Mary's Hospital
02.2025 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Server/Waiter

FIRESIDE DINNER THEATRE
11.2023 - Current
  • Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
  • Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to provide detailed recommendations to customers
  • Maintained cleanliness and organization of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of meals to guests
  • Managed cash transactions accurately by processing payments, providing change, and reconciling receipts at the end of each shift
  • Effectively handled customer inquiries, concerns, or complaints in a professional manner to ensure guest satisfaction
  • Utilized POS system proficiently for order entry accuracy and efficient table management throughout shifts
  • Supported fellow team members during busy periods by assisting with tasks such as refilling condiments or running food orders when necessary

Barista

Moka Coffee
08.2021 - Current
  • Make drinks
  • Take orders at register
  • Handle money
  • Communicate and help customers
  • Stock and clean
  • Do inventory
  • Count the drawer
  • Close and/or open the store
  • Train newly hired employees
  • Communicate with manager
  • After working there for a some months, I was promoted to a shift leader in March of 2022. I currently work there during the school year.

Lifeguard

Goodman Pool - City of Madison
05.2019 - Current
  • Clean vicinity
  • Supervise and guard patrons
  • Upholding vicinity rules and regulations
  • Handling patron situations calmly and collected
  • Working with other lifeguards to properly guard and protect patrons

Ice Cream Vendor

Frostie Freeze
06.2016 - Current
  • Serve customers by taking their order and remembering fully from memory, while making their order and doing the total in my head
  • Clean shop when opening and closing shop
  • Restock supplies
  • Work quickly and responsibly under stressful situations
  • Resolve conflict with customers
  • Help new staff learn and understand how the shop works

Garden Shop Employee

Avid Gardener
05.2022 - 08.2022
  • Open and close shop
  • Restock inventory
  • Checkout customers on register
  • Water, fertilize, and clean up plants
  • Sweep, and overall clean
  • Count and close cash drawer

Lifeguard

CAP Pool
01.2018 - 01.2019
  • Clean vicinity
  • Supervise and guard patrons
  • Upholding vicinity rules and regulations
  • Handling patron situations calmly and collected
  • Working with other lifeguards to properly guard and protect patrons

Office Assistant

Wall-Tech
06.2015 - 01.2017
  • Organize files
  • Welcome customers/guests
  • Deliver and send out mail
  • Prep conference room for meetings
  • Made numerous copies of packets, welcome folders, and important documents
  • Clean and organize supply closets
  • Cleaned and tidied up kitchen

Education

Associate's degree - Medical Laboratory Scientist

Madison College
Madison, WI
06.2025

Bachelor's - Biology with Concentration in Botany and Mycology

University of Wisconsin-La Crosse
La Crosse, WI
05.2023

Skills

  • Microbiology
  • Communication Skills
  • Conflict Management
  • Physiology Knowledge
  • Anatomy Knowledge
  • Medical Terminology
  • Laboratory Experience
  • Phlebotomy
  • Writing Skills
  • HIPAA
  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Specimen labeling procedures
  • Syringe method

Certification

  • CPR Certification
  • AED Certification
  • Lifeguard Training
  • First Aid Certification

Timeline

Phlebotomist

SSM Health St. Mary's Hospital
02.2025 - Current

Server/Waiter

FIRESIDE DINNER THEATRE
11.2023 - Current

Garden Shop Employee

Avid Gardener
05.2022 - 08.2022

Barista

Moka Coffee
08.2021 - Current

Lifeguard

Goodman Pool - City of Madison
05.2019 - Current

Lifeguard

CAP Pool
01.2018 - 01.2019

Ice Cream Vendor

Frostie Freeze
06.2016 - Current

Office Assistant

Wall-Tech
06.2015 - 01.2017

Bachelor's - Biology with Concentration in Botany and Mycology

University of Wisconsin-La Crosse

Associate's degree - Medical Laboratory Scientist

Madison College

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Joriann Clary