Drucilla Martinez
Brooklyn
Summary
Experienced event coordinator skilled in optimizing sales floor operations and enhancing customer interactions. Proficient in collaborating with teams to deliver seamless event experiences and maintain brand integrity. Strong organizational skills and attention to detail contribute to effective merchandising and customer engagement strategies.
Overview
5
5
years of professional experience
Work History
Event Coordinator
byDrewCwiek pop-up
New York
04.2023 - Current
- Acted as a brand ambassador, maintaining brand integrity while delivering a personalized, elevated shopping experience
- Managed sales floor during exclusive pop-up, enhancing customer engagement while ensuring operational efficiency
- Designed and decorated layout to foster customer interaction
- Supported merchandising and visual presentation to increase sell-through and strengthen product story-telling
Floor Manager/ Shift Lead
Little Ruby's Soho
01.2021 - Current
- Led daily floor operations in a fast-paced, high-volume Soho location, ensuring consistently elevated guest experiences
- Executed opening and closing procedures, managed cash handling, supported scheduling, and ensured completion of operational checklists
- Acted as a brand representative, maintaining Ruby's signature atmosphere and customer loyalty
- Multi-tasked during peak hours to maintain service and operational standards
- Managed and mentored staff, fostering a motivated, service-driven team culture
- Cultivated relationships with repeat clientele through personalized service and attention to detail
Event and Pop-up Manager (Tour)
SnowStrippers, Attention LLC
09.2025 - 01.2026
- Managed sales floor operations at high-traffic Europe pop-ups, facilitating smooth customer flow and enhancing brand presentation
- Collaborated with creative teams to translate brand identity into a functional, sales-driven retail environment
- Developed and nurtured partnerships with local vendors and caterers, enabling seamless event execution
- Coordinated load-in, setup, event operations, and load-out, serving as primary point of contact for staff
Education
Certificate of Product Design - 3D Rendering
Fashion Institute of Technology
New York, NY05-2025
Associate of Arts - Media Studies
Arizona Western College
Yuma, AZ05-2021
Skills
- Event planning
- Event management software
- Coordinating skills
- Organizational skills
- Attention to detail
- Problem-solving abilities
- Client relationship management
- Staff onboarding
- Communication skills
- Adaptability in retail environments
- Inventory management
Languages
Spanish
Professional
Timeline
Event and Pop-up Manager (Tour)
SnowStrippers, Attention LLC
09.2025 - 01.2026
Event Coordinator
byDrewCwiek pop-up
04.2023 - Current
Floor Manager/ Shift Lead
Little Ruby's Soho
01.2021 - Current
Certificate of Product Design - 3D Rendering
Fashion Institute of Technology
Associate of Arts - Media Studies
Arizona Western College