DRUSILLA INGRAM
Colonial Heights,VA
Summary
Experienced Certified Professional Coder with a diverse background in maintenance, security, and medical coding. Skilled in CPT, ICD-10, and HCPCS, with a strong focus on effective time management and critical thinking. My past roles include Screening Supervisor at the Department of Homeland Security and Maintenance Mechanic at the United States Postal Service. I am dedicated to excelling in a position that leverages my acquired skills and allows for professional growth and development. My goal is to contribute meaningfully in a role that aligns with my expertise and passion for problem-solving and multitasking.
Overview
22
22
years of professional experience
1
1
Certification
Work History
MPE - Maintenance Mechanic
United States Postal Service
Sandston, VA
12.2004 - Current
- Within my role as an MPE - Maintenance Mechanic at the United States Postal Service, I have been responsible for conducting preventive maintenance, repairs, and modifications to mail processing equipment
- I have consistently demonstrated the ability to multitask, effectively resolving equipment issues while adhering to strict deadlines
- Additionally, I have utilized my technical and computer skills to ensure the continuous and reliable operation of mail processing equipment
- Performed preventive maintenance on hydraulic, pneumatic and mechanical systems.
- Maintained a variety of electrical equipment including motors, transformers and switches.
- Repaired and replaced defective parts in production machinery.
Certified Professional Coder
Capital Area Health Network
Richmond, VA
02.2023 - 04.2024
- As a Certified Professional Coder at Capital Area Health Network, I applied my expertise in medical terminology, CPT, and ICD-10 coding to ensure accurate and efficient coding of medical services
- I effectively managed time and demonstrated critical thinking and problem-solving skills to handle complex coding scenarios
- Additionally, I maintained compliance with HIPAA regulations and provided excellent customer service
- Reviewed medical records to identify appropriate codes for services rendered, ensuring accuracy and completeness of documentation.
- Created coding reports and analyzed data for trends in coding accuracy and compliance with established standards.
- Resolved discrepancies between coded information and medical record documentation.
Screening Supervisor
Department of Homeland Security - TSA
Richmond, VA
09.2002 - 12.2004
- Serving as a Screening Supervisor at the Department of Homeland Security - TSA, I managed and supervised security screening operations at transportation facilities
- I effectively coordinated and directed security personnel to ensure the safety and security of passengers and their belongings
- Additionally, I implemented and enforced security procedures in compliance with federal regulations and provided training to enhance the skills and performance of the screening team
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
APCC-Certification - Certified Professional Coder
CCWA/Brightpoint
Chester, Virginia05.2023
Certified Logistics Associate
CCWA - Brightpoint Community College
Chester, VA06-2021
Diploma - Legal Assistant
Beta Tech
Midlothian, Virginia09.1999
Bachelors of Arts - Criminal Justice
Edinboro University of Pennsylvania
12.1997
Skills
- Medical coding
- Time management
- Critical thinking
- Security procedures
- Technical skills
Certification
- Notary Public, Commission expires January 31, 2025
- Certified Professional Coder, May 2022
- Certified Logistics Associate, June 2021
Timeline
Certified Professional Coder
Capital Area Health Network
02.2023 - 04.2024
MPE - Maintenance Mechanic
United States Postal Service
12.2004 - Current
Screening Supervisor
Department of Homeland Security - TSA
09.2002 - 12.2004
APCC-Certification - Certified Professional Coder
CCWA/Brightpoint
Certified Logistics Associate
CCWA - Brightpoint Community College
Diploma - Legal Assistant
Beta Tech
Bachelors of Arts - Criminal Justice
Edinboro University of Pennsylvania
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