DRUSILLA THOMAS
Chicago,IL
Summary
Dependable processor and A/R specialist recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Cash App Processor
Mood Media
- Process cash via bank statements (EFT, Wire, Credit Cards and Lockbox)
- Process credit cards via emails (virtual credit cards)
- Work with the collectors and billing department to clean up aging
- Research and resolved unapplied and cash on account
Cash App Specialist
- Process cash application activities for all incoming receipts from multiple lockbox accounts (Wire, ACH and Credit Cards) on a daily basis
- Ensure that all cash receipts reconcile to the account, remittance, and batch daily
- Work close with other team members (Billing, Collections and Customer Service) to assist in researching any discrepancies/questions they may have
- Process credit card payments
- Research and apply on account cash
- Research and resolve unapplied cash
- Create credit memo’s and apply to corresponding invoices where necessary
- Recommend and help execute process improvements/changes to support the business
- Assist in month end closing – bank reconciliations
- Manage Cash App email box
- Additional duties as assigned
Cash Application Processor
LHH RECRUITMENT SOLUTIONS
03.2022 - 12.2022
Cash Application Specialist
OCTAVE GROUP
09.2019 - 03.2022
Cash Application Processor
OLYMPIC STEEL LLC, Bedford
04.2017 - 09.2019
- Responsible for Cash Application Process
- Posts payment daily of EFT, cash, checks to customers account in LAWSON, ACCPAC, CDS and AX systems
- Accept and process customer’s payments, credit cards and checks, checking for validity
- Performs research of customer’s accounts and payments, to assist credit managers and accounting staff
- Maintains check records
- Maintained Excel Spreadsheet for Control Log, Incoming Wire Log, Payment Log (Lockbox and credit cards)
- Works with divisional /regional credit managers to keep customer accounts up to date
- Enters and applies credit memos (AIR) from MNCRs, write-offs and bad debts as requested
- Process adjustments as requested
- Collaborates with department team or personnel to plan, develop and implement project program and/or process
- Collaborates with colleagues to discuss market information and strategies
- Effectively communicates with others employees and upper management to ensure complete care of customers.
Cash Application Processor
AIRGAS USA LLC
10.2016 - 04.2017
- Research and resolved aged open payments and credits on customer accounts using a variety of reports, documents and online data systems
- Accept and processed customer’s payments, credit cards and checks, checking for validity in SAP system
- Identified misapplied funds, reverse posting errors and reapplication of checks, ACH or wires
- Maintained Excel spreadsheet and supporting documentation related to research completed on customer accounts
- Develop relationships and gain understanding of customer service, cash application and credit collection areas in order to facilitate necessary transactions
- Collaborated with colleagues to discuss market strategies and effectively communicated with upper management to ensure complete care of customers’ accounts.
Billing/A/R Clerk/Payroll
Cash Application, SIRVA RELOCATION LLC
09.1998 - 10.2016
- Post and apply cash in four major systems in CINTRIX: WINTRAC, Service Engine, Oscar and PeopleSoft
- Responsible for maintaining cash register, cash journal, reconcilement of bank statements, cash posting via bank deposits, wire, lockbox and credit cards
- Created and maintained the Excel spreadsheet for all reporting of all cash
- Responsible for month end close process and efficiently cut the close process from 3days to 1
- Collaborated with colleagues to identify and set up payments that requires posting; adjustments and journal entries; developed a process to clean up aging
- Processes weekly payroll for employees of 500+ domestic and international and ensured a timely and balance pay for entire company
- Maintained reconcilement of all expenses and expenditures
- Prepared financial summaries and reports for management and stakeholders.
Education
Business Administration
South University
Business Management
Dunbar Vocational High School
Business Management
University of Phoenix
2015
Skills
- EBS ORACLE SALESFORCE CYBERSOURECE TALKDESK
- ERP: AX, ACCPAC/SEMS, CDS LAWSON SAP
- CITRIX: WINTRAC, Service Engine OFFICE 360 Oracle PeopleSoft Enterprise
- OSCAR
- Enterprise 8 ADP Software for Windows Microsoft: WORD, EXCEL, WINDOWS
- Typing 45-50 wpm Filing: alpha/numeric 10key: touch
- Mail Handling
- POS Transactions
- Calculator Usage
- Cash Handling
- Deposit Preparation
- Credit Card Systems
- Bank Reconciliation
- Balance Reconciliations
- Customer Inquiries
- Business Administration
- Daily Reporting
- Excel Spreadsheets
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Cash Application Processor
LHH RECRUITMENT SOLUTIONS
03.2022 - 12.2022
Cash Application Specialist
OCTAVE GROUP
09.2019 - 03.2022
Cash Application Processor
OLYMPIC STEEL LLC, Bedford
04.2017 - 09.2019
Cash Application Processor
AIRGAS USA LLC
10.2016 - 04.2017
Billing/A/R Clerk/Payroll
Cash Application, SIRVA RELOCATION LLC
09.1998 - 10.2016
Cash App Processor
Mood Media
Cash App Specialist
Business Administration
South University
Business Management
Dunbar Vocational High School
Business Management
University of Phoenix
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