Summary
Overview
Work History
Education
Skills
Certification
Community Service
COVER LETTER TEMPLATE
Resume & Cover Letter Tailoring Checklist
Timeline
Generic

D. Scott Smith

Springfield,MO

Summary

Versatile, dedicated professional eager to contribute leadership, problem-solving, and team-building expertise to a progressive, forward-thinking organization. Committed to driving efficiency, motivating people, and achieving long-term success through measurable results.

Operations leader with 12+ years of progressive experience at PRO1 Thermostats / DiversiTech. Advanced from entry-level to General Manager by optimizing workflows, improving financial performance, and leading high-performing teams in complex environments.

Overview

37
37
years of professional experience
1
1
Certification

Work History

General Manager of Operations

PRO1 Thermostats / DiversiTech
01.2013 - 01.2025
  • Proactively promoted from Customer Service Rep to GM; directed shipping, production, QC, and finance; implemented workflow improvements; optimized budgets; developed high-performing teams.

Equities Trader

Self-Employed
01.2011 - 01.2013
  • Executed equity trades based on macroeconomic and technical analysis while maintaining disciplined risk management.

Counter Sales / Shipping & Receiving

City Electric Supply
01.2007 - 01.2011
  • Managed inventory, receiving, and vendor quotes; provided expert support to walk-in customers.

Finish Carpentry Apprentice

JPA Construction
01.2004 - 01.2007
  • Installed siding, doors, windows, and trim with precision.

Shipping / Receiving / Counter Sales

Star Wholesale Supply
01.2001 - 01.2004

Inside Sales Associate

Big Sur / Oak Express
01.1998 - 01.1999

Transitional Employee

USPS
01.1993 - 01.1998

Assistant Manager / Sales Associate

SoundSmart
01.1990 - 01.1993

Hardware Sales Associate

Wal-Mart
01.1988 - 01.1990

Education

High School Diploma -

Parkview High School
Springfield, MO

COBOL Programming Coursework/Certification - undefined

Graff/Vo-Tech

Professional Development - Business Management

Southwest Missouri State University
Springfield, MO
05.1990

Skills

  • Operations management
  • Staff development
  • Business analysis
  • Logistics management
  • Inventory management
  • Team leadership
  • Performance evaluations
  • Operations oversight
  • Process improvements
  • Employee relations and conflict resolution
  • Planning and implementation
  • Warehouse operations
  • Health and safety compliance
  • Process flows
  • Performance monitoring
  • Sales background

Certification

  • Effective Personal Leadership – LMI International
  • Effective Leadership Development – LMI International
  • Reasonable Suspicion Training – Certified Training Solutions
  • Adult First Aid/CPR/AED – American Red Cross
  • Forklift Certification – Crown Forklifts

Community Service

Missouri National Guard, Combat Engineer (12B), 1988, 1997, Honorably Discharged, Private First Class (PFC)

COVER LETTER TEMPLATE

  • Dear [Hiring Manager]
  • I am writing to express my interest in the [Job Title] position at [Company]. With 12+ years of leadership experience in operations and distribution management, I bring a proven ability to optimize workflows, reduce costs, and build strong teams aligned with organizational goals.
  • At PRO1 Thermostats (a DiversiTech company), I advanced from entry-level to General Manager, successfully directing multi-department operations while consistently delivering efficiency gains and financial improvements. I would welcome the opportunity to bring this expertise to [Company].
  • Sincerely
  • D. Scott Smith

Resume & Cover Letter Tailoring Checklist

  • BEFORE APPLYING
  • Review the job description and highlight keywords.
  • Research the company’s mission, values, and goals.
  • RESUME TAILORING
  • Update Opening Statement with relevant keywords.
  • Adjust Core Skills or emphasis based on the role.
  • Reorder or highlight the most relevant achievements in Experience.
  • Make sure Education/Certifications line up with any requirements listed.
  • COVER LETTER TAILORING
  • Use the company’s name and correct job title in your opening.
  • Show enthusiasm for the role and organization.
  • Highlight 2–3 resume achievements tied directly to the posting.
  • End with a confident call to action about contributing to their success.
  • FINAL CHECKS
  • Keep resume 1 page for networking / 2+ pages for ATS submissions.
  • Save final copy as PDF before sending.
  • Rename files professionally (e.g., D_Scott_Smith_Resume.pdf).
  • Formatting tip: Make each header (e.g. BEFORE APPLYING, RESUME TAILORING) bold + underlined + dark blue (#1F4E79) for consistency.

Timeline

General Manager of Operations

PRO1 Thermostats / DiversiTech
01.2013 - 01.2025

Equities Trader

Self-Employed
01.2011 - 01.2013

Counter Sales / Shipping & Receiving

City Electric Supply
01.2007 - 01.2011

Finish Carpentry Apprentice

JPA Construction
01.2004 - 01.2007

Shipping / Receiving / Counter Sales

Star Wholesale Supply
01.2001 - 01.2004

Inside Sales Associate

Big Sur / Oak Express
01.1998 - 01.1999

Transitional Employee

USPS
01.1993 - 01.1998

Assistant Manager / Sales Associate

SoundSmart
01.1990 - 01.1993

Hardware Sales Associate

Wal-Mart
01.1988 - 01.1990

COBOL Programming Coursework/Certification - undefined

Graff/Vo-Tech

Professional Development - Business Management

Southwest Missouri State University

High School Diploma -

Parkview High School
D. Scott Smith