Summary
Overview
Work History
Education
Skills
Timeline
Generic

D'Shawndria Cooper

Arlington,TX

Summary

Dedicated Associate with extensive experience background knowledge in both IB and OB paths. Collaborating with safety and operations have provided a keen sense of operation standards and ways to better process by promptly identifying needs to implement customer obsession and safety in everyday job performance. Progressing towards taking a leadership role. Have a working knowledge of minimizing to save as well as keeping up the shift expectations, all while maintaining a focus on safety.

Overview

9
9
years of professional experience

Work History

Amazon Associate

Amazon FTW9
02.2022 - Current
  • Ambassador: Maintaining a 30% above average rate in Prep, stow, receive, pick and ICQA. Trained over 20+ new hires in there path with zero defects after their first week. @ FTW9
  • Pit trained: Operate stand up order picker truck with zero pit accidents.
  • Problem Solve: Receive/Stow/Prep Receive.
  • Safety committee: Keeping AA's informed on safety by Enforcing safety policy and regulations
  • Activity committee: Contrivance enjoyable and fun activities for all AA's @ FTW9

Assistant General Manager

Dairy Queen
03.2018 - 04.2021
  • Handled cash with 100% accuracy and prepared bank deposits.
  • Motivated, trained, and disciplined 35+ employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule at 21% labor with eye for coverage needs and individual strengths.

Certified Nurse Aide

Interlochen Health And Rehabilitation Center
04.2014 - 02.2018
  • Aided in vitals checks, wound care & first aide to a total of 20+ patients on daily basis.
  • Provided ROM (range of motion) therapy upper & lower to a total of 45 patients in a year
  • Help individuals carry out personal tasks such as dressing and walking. Reducing falls at our facility by 36%

Education

No Degree - Certified Nursing Assistance

Alpha Career Institute
Arlington
07.2014

High School Diploma -

Seguin High School
Arlington, TX
05.2009

Skills

  • Experienced Ambassador whom has trained around 30 new hires who out performed in their path with zero defects after their first week @ FTW9
  • Expert in problem solve across all IB departments @ FTW9 in 2023
  • Merged role with ICQA PA conducting over 68 audits and provided feedback to AA's on quality count as well as pick @ FTW9
  • Member of safety committee Lead 3 safety cast training classes on SDS and hazards to a total of 20 amazonians in July 2023
  • Active in the AAC, implemented food drive and raised over 300 can goods for the salvation army in june 2023

Timeline

Amazon Associate

Amazon FTW9
02.2022 - Current

Assistant General Manager

Dairy Queen
03.2018 - 04.2021

Certified Nurse Aide

Interlochen Health And Rehabilitation Center
04.2014 - 02.2018

No Degree - Certified Nursing Assistance

Alpha Career Institute

High School Diploma -

Seguin High School

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D'Shawndria Cooper