Devante Smith
Jacksonville
Summary
Versatile and results-oriented professional with experience in Security Services, adept in critical thinking and problem-solving under pressure. Skilled in motivational techniques and keen observation, I excel in enhancing team performance and development. Demonstrated ability to streamline operations, significantly improving efficiency and safety. Willing to learn and gain experience in any areas needed.
Overview
9
9
years of professional experience
Work History
Secutiry Guard
Allied Universal Security Services
12.2023 - Current
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Operations Associate
Dicks Sporting Goods Distribution Center
04.2021 - 07.2023
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Developed detailed plans based on broad guidance and direction.
- Assisted operations manager with planning of routine operations and special projects.
- Solved problems timely and effectively, ensuring customer satisfaction.
Assistant Store Manager
Bojangles' Famous Chicken 'n Biscuits
12.2015 - 03.2021
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Englewood High School
Jacksonville, FL06-2015
Skills
- Keen observer
- Motivational techniques
- Attention to detail
- Flexible schedule
- Multitasking and organization
Timeline
Secutiry Guard
Allied Universal Security Services
12.2023 - Current
Operations Associate
Dicks Sporting Goods Distribution Center
04.2021 - 07.2023
Assistant Store Manager
Bojangles' Famous Chicken 'n Biscuits
12.2015 - 03.2021
High School Diploma -
Englewood High School
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Jose Fernando DiazJose Fernando Diaz
GSOC Operator at Vistra Security for Allied Universal Security ServicesGSOC Operator at Vistra Security for Allied Universal Security Services
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security
Ryan QuickRyan Quick
Security Officer at Allied Universal Security ServicesSecurity Officer at Allied Universal Security Services
Zachary AllenZachary Allen
Student Success Coach at CityyearStudent Success Coach at Cityyear