Danielle Suffredini

• Operations Oversight: Manage end-to-end payroll operations across 4 multi-state payrolls encompassing 7,000+ employees, maintaining 99.9% processing accuracy rate & reducing discrepancies by 25% through enhanced audit controls & processing standards.
• Mergers & Acquisitions: Spearheaded UAT & project management for 4 collective bargaining agreement renewals & 3 M&A integrations, cutting transition errors by 30% while sustaining 100% on-time payroll continuity throughout each transition.
• System Migrations: Direct UAT execution for 2 concurrent system migrations (Kronos to UKG and SuccessFactors to SAP S/4HANA), resolving 50+ ServiceNow tickets and achieving a 94% defect clearance rate during 3-week hypercare period.
• Compliance & SLA: Institute SOX-compliant governance protocols and targeted training programs that reduced misrouted support tickets by approximately 85%, decreased resolution time by 15%, and improved SLA performance from 86% to 95%.
• Workflow Automation: Deployed ADP SmartCompliance to automate garnishment processing workflows, reducing turnaround time by approximately 33% and generating a 28% ROI within the first operational cycle.

• Change Management: Championed HR operations and change management strategy through the Geospark-Seerist merger, earning direct C-suite recognition for delivering complete Day 1 readiness with zero compliance gaps across all employee populations.
• System Implementation: Executed a full ADP Workforce Now implementation, introducing automation across core HR administrative functions and reducing manual processing time significantly, yielding a 52% improvement in Human Capital ROI.
• Open Enrollment: Architected and executed an enterprise-wide open enrollment program serving the full employee base, achieving 98% on-time completion, 100% ESS adoption, and a 5% reduction in benefits costs, earning formal CEO recognition.
• Workforce Expansion: Built and executed a high-volume onboarding program that supported a 67% workforce expansion (approximately 40 hires in 6 months) while maintaining retention gains attributed to cross-functional leadership alignment.
• Performance Management: Partnered cross-functionally with leadership to implement performance management initiatives, facilitating employee focus groups that achieved 92% positive feedback and informed continuous process improvements.

• Risk Mitigation: Engineered a workforce risk mitigation strategy during a company-wide reduction in force, deploying retention plans that preserved institutional knowledge and maintained 100% coverage across all business-critical roles.
• Data Analytics: Applied exit survey analytics via Qualtrics to surface key attrition drivers, translating data findings into targeted leadership initiatives that reduced overall employee turnover by 15% within 12 months.
• BI Integration: Consolidated HRIS, payroll, and benefits data streams from ADP into a centralized Domo reporting environment, improving workforce reporting efficiency by 40% and enabling real-time, scalable analytics for HR leadership.
• Mobility & Retention: Collaborated with senior leadership on performance management frameworks and succession planning processes, increasing internal mobility rates by 10% and reducing voluntary resignation rates by 12.5%.
• Cycle Administration: Administered the annual open enrollment cycle to 100% on-time completion while overseeing LOA operations, achieving 85% of leave approvals within 10 business days and reducing system-related processing delays by 98%.
• Employee Relations: Served as trusted HR Business Partner, advising leaders through complex employee relations issues, workplace investigations, and conflict resolution processes, improving retention by 33% while minimizing organizational risk.

Performed contract based HR and payroll consulting for multiple employers through staffing agencies and direct engagements.

• Portfolio Management: Provided end-to-end HR & payroll consulting services to a portfolio of clients including ConnectWise, Nextech Systems, Spectra Food Services, & Bessolo Design Group, managing HR operations for workforces ranging 170 to 10,000+ employees.
• M&A Transitions: Guided multiple client organizations through M&A integrations, ensuring seamless benefits, payroll, and HRIS data transitions that achieved 95% error-free execution and on-time delivery across all integration milestones.
• Audit Workflows: Deployed HRIS implementations and established structured audit workflows across client environments, reducing system errors by approximately 30% and lowering rework costs through sustained improvements in data accuracy.
• Multi-State Execution: Processed multi-state payroll in ADP for client workforces, achieving 100% on-time delivery, a sub-1% error rate, and approximately 10% improvement in processing cost efficiency through audit-driven controls.
• Leave Administration: Managed leave of absence programs across multiple client accounts, reaching 100% approval rates within 13 days and reducing administration errors by approximately 20% through standardized process improvements.