Duane Bergman
Oscar-Wilson
Hammond,LA
38
years of professional experience
Experienced Territory Manager with a strong record of territory planning, account management, and sales strategy development. Known for driving customer retention, resolving issues quickly, and generating new business through relationship-focused selling.
Work History
Territory Manager
2 Years 3 Months- Developed strong customer relationships to drive product promotion and increase market visibility.
- Maintained direct contact with assigned accounts, fostering relationships with new accounts to enhance customer retention.
- Resolved customer concerns quickly and professionally.
- Monitored competitor pricing and product offerings to inform strategic pricing and positioning decisions.
Territory Manager
11 Years 2 Months- Created territory sales plans to exceed revenue and market penetration goals, driving sales growth.
- Built territory sales plans to exceed revenue and market penetration goals.
- Managed territory accounts for Engine Warehouse through regular client visits and follow-up calls, enhancing client relationships.
- Presented product lines to buyers and store managers.
- Supported merchandising standards and product placement for Engine Warehouse.
- Resolved customer complaints promptly and professionally.
- Designed engaging presentations for potential customers to effectively showcase product features and benefits, increasing interest. for potential customers highlighting products' features and benefits.
Territory Manager
2 Years 8 Months- Managed Tilton territory accounts through regular visits and follow-up calls.
- Met or exceeded revenue growth targets month over month.
- Identified opportunities to enhance regional operations, contributing to increased efficiency.
- Collaborated with existing accounts to expand market share and strengthen client relationships.
- Presented product lines to buyers through demos and product walkthroughs.
- Tracked sales records for orders, invoices, and payments received.
- Addressed customer complaints swiftly and professionally, ensuring client satisfaction.
Merchandiser Supervisor
11 Months- Managed product displays in assigned stores to ensure proper placement of featured items.
- Supervised Beam Team merchandising crews across retail reset projects
- Inspected merchandise placement for compliance with client directives
- Monitored field work and corrected display issues during visits
- Coordinated store visits with retail managers and Beam Team schedulers
- Communicated updates between Beam Team leadership and store personnel
- Assisted in setting up special promotions or events at designated stores.
Sales Representative
1 Year 8 Months- Managed territory accounts for industrial supply customers at Kimball Midwest.
- Prospected new customers through phone calls and field visits.
- Generated sales leads through cold calling and networking activities, expanding customer base.
- Developed customized sales techniques to effectively sell and upsell services to new and existing clients.
- Presented product solutions and application details to buyers.
- Built relationships with purchasing teams and end users.
- Set up meetings with potential clients and listen to their wishes and concerns.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of sales and prospecting activities to inform strategy and performance.
Owner /Store Manager
19 Years- Managed daily operations of the business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Developed marketing campaigns that increased customer acquisition.
- Organized special events that enhanced brand awareness and strengthened community ties.
- Provided direction and guidance to employees.
- Established customer service standards and monitored staff compliance.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Ensured compliance with local, state, and federal regulations.
- Analyzed customer feedback to implement operational improvements and elevate satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
High School Diploma
Skills
Territory planning and management
Sales strategy development
Account management
Customer retention
Issue resolution
Lead generation
Salesforce optimization
Pricing analysis
Product presentation
Merchandising management
Business relationship management
Work ethic
Timeline
Territory Manager
Oscar-Wilson
05.2024 - 08.2026Read More
Territory Manager
Engine Warehouse Inc.
02.2013 - 04.2024Read More
Territory Manager
Tilton Equipment
03.2011 - 11.2013Read More
Merchandiser Supervisor
Beam Team Inc
01.2010 - 12.2010Read More
Sales Representative
Kimball Midwest
01.2009 - 09.2010Read More
Owner /Store Manager
D & B Lawnmower Sales & Service
02.1989 - 02.2008Read More
Salmen High
High School Diploma
Read More