I've been in the window and door manufacturing for 11 1/2 years. Within that time, I have ran 2 assembly lines at different times, my communication skills have led me to supervise 5-10 team members at a time . As a commercial services technician specialist with strong expertise in glass systems and warranty services. Known for excellent team collaboration and adaptability in dynamic work environments. Consistently delivers high-quality results and ensures operational efficiency of product ,Dependable and results-driven, with focus on solving complex technical issues and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Commercial Service Technician III
PGT Industries
12.2013 - 05.2024
Managed operations of insulated glass manufacturing team.
Managed operations in glass cutting department as team leader.
Conducted inspections and repairs to ensure optimal performance of windows and doors through warranty.
Consistently met or exceeded performance metrics in areas of productivity, quality, and safety.
Performed inventory management tasks to ensure availability of parts for efficient repairs without delays.
Supported fellow technicians with knowledge sharing, mentoring, and collaborative problem-solving efforts.
Education
General Studies - Business Administration And Management
Andrew Jackson High School
Saint Albans, NY
06.1987
Skills
30-hour OSHA construction, safety, and health
Operators license for aerial, boom and scissor lift
Accomplishments
Awarded Field Service commercial MVP award 2024
Timeline
Commercial Service Technician III
PGT Industries
12.2013 - 05.2024
General Studies - Business Administration And Management